Alternatives
10 best Intelli alternatives
Tools that cover the same task as Intelli (ai whatsapp customer conversations), ranked by how completely their pricing, free tier and API access are documented. Checked Oct 9, 2026.
- Intelli starts at
- $20/mo
- Free plan
- Free trial
- API
- API available
- 01
Hoory
Hoory AI is an all-in-one customer support portal that combines ticketing, live chat, and AI assistants for handling customer conversations. Plans add shared channels, multilingual support, help centers, and bundled AI conversation credits with per-conversation overage pricing after included credits are used.
Best for: Support teams and small businesses that want affordable AI-assisted chat, ticketing, and contact management in one workspace.
- 02
Sellio
Sellio combines a shared customer-support inbox, an embeddable chat widget and AI replies grounded in a company knowledge base. Higher tiers add more channels, automations, ticketing, voice usage and reporting.
Best for: Choose it when a small support team needs shared conversations and a knowledge-grounded first response with human handoff.
- 03
Chatisto
Chatisto provides an AI customer support agent for small teams that answers web chat and email from your docs, with human handoff, flow builder, unified inbox, and analytics. Pricing is flat per team without per-seat fees on paid tiers.
Best for: Small businesses that want affordable AI-first support on web chat and email without Intercom-scale pricing.
- 04
Chatwoot
Chatwoot is an open-source customer support platform with cloud hosting, shared inboxes, live chat, help centers, automations, and Captain AI for copilot and assistant features. Cloud pricing is per agent with a free Hacker tier and paid plans that add channels, voice, and AI credits.
Best for: Support teams wanting an open-core Intercom alternative with optional AI copilot on hosted plans.
- 05
Comms
Comms provides hosted or developer-built messaging agents with a shared inbox and human handoff. It advertises iMessage-first delivery with RCS and SMS fallback, website knowledge and API/webhook/MCP access for customer conversations.
Best for: Relevant to businesses prototyping text support or booking with explicit human takeover rules.
- 06
Communicate
Communicate answers customer questions using company documents, PDFs and approved knowledge, with source citations and human handoff. Its agents can be configured for permitted tasks while teams review answers and conversations.
Best for: Choose it when you want support replies grounded in specific help material and an explicit escalation route for cases requiring judgment.
- 07
KalTalk
KalTalk is an AI customer-support agent that answers from your documentation across web chat, email, and WhatsApp, using your brand tone and escalating to humans with ticket context when needed. Setup centers on uploading SOPs and guidelines, then monitoring conversations and analytics.
Best for: Support and sales teams that want a doc-grounded AI agent on live chat and email without building custom LLM pipelines.
- 08
Convi
Convi is an AI support and shopping assistant built for Shopify stores. It answers shopper questions from your live catalog, recommends products, tracks orders, handles cancellations, and adds items to cart through chat, with optional channels such as WhatsApp on higher tiers.
Best for: Shopify merchants who want automated customer support and guided shopping without staffing live chat around the clock.
- 09
Salesforce Service Cloud
Salesforce Service Cloud is customer service software that combines case management, self-service, analytics, and Agentforce AI agents on one CRM platform. It supports contact centers, field service, IT service, and AI-assisted support workflows for large organizations.
Best for: Customer support, IT, and operations teams that need CRM-backed service workflows with optional AI agents across channels
- 10
REVE Chat
REVE Chat combines AI agents, live chat, visual chatbots, ticketing, WhatsApp campaigns, and voice bots for omnichannel customer engagement. Plans scale seats, AI conversation credits, and voice minutes for support and sales teams.
Best for: Ecommerce and service teams automating support across web chat, social, WhatsApp, email, and voice.
Intelli alternatives: common questions
What is the best free alternative to Intelli?
Sellio has an ongoing free plan. Free inbox for two seats; the five AI conversations are a trial allowance. Ongoing free AI replies were not established. Free plans change, so check the vendor before relying on one.
What is the cheapest Intelli alternative?
Hoory has the lowest listed starting price at $6/mo, compared with $20/mo for Intelli.
Which Intelli alternatives have an API?
Sellio, Chatisto, Chatwoot, Comms, KalTalk mention API or developer access.