Hacker
Free
$0 per agent per month for up to two agents
- Conversations
- 500 conversations per month
- Channels
- Live chat channel
Finding the possibilities
Chatwoot
● Identity checkedAssistant · Vendor site 2026-10-04
Chatwoot is an open-source customer support platform with cloud hosting, shared inboxes, live chat, help centers, automations, and Captain AI for copilot and assistant features. Cloud pricing is per agent with a free Hacker tier and paid plans that add channels, voice, and AI credits.
- Category
- Assistant
- Free access
- Hacker cloud plan at $0/agent/month for up to two agents
- API access
- Yes; Chatwoot publishes API documentation for self-hosted and cloud deployments
Is Chatwoot right for you?
A good fit for
Support teams wanting an open-core Intercom alternative with optional AI copilot on hosted plans.
Before you choose
Startups plan lists $19/agent/month; Captain AI credits are included on paid tiers with overage packs available.
What it can do
Features & capabilities
Unknown is different from unavailable. Each fact carries its own evidence.
| Capability | Value | Evidence | Checked |
|---|---|---|---|
| Free access | Hacker cloud plan at $0/agent/month for up to two agents | Facts sourced | 2026-10-04 |
| API | Yes; Chatwoot publishes API documentation for self-hosted and cloud deployments | Facts sourced | 2026-10-04 |
| Listed monthly price | $19.00 USD | Facts sourced | 2026-10-04 |
| Official website | https://chatwoot.com/ | Facts sourced | 2026-10-04 |
Understand the total cost
Chatwoot pricing & plans
Startups
$19.00 /mo
$19 per agent per month on cloud
- Conversations
- Unlimited conversations
- Captain AI
- 300 Captain AI credits included
Business
$39.00 /mo
$39 per agent per month on cloud
- Captain AI
- 500 Captain AI credits included
- Help center
- Help center included on Business
Enterprise
$99.00 /mo
$99 per agent per month on cloud
- Captain AI
- 800 Captain AI credits included
- Security
- SSO/SAML and audit logs included
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Frequently asked questions
What is Chatwoot used for?
Chatwoot is an open-source customer support platform with cloud hosting, shared inboxes, live chat, help centers, automations, and Captain AI for copilot and assistant features. Cloud pricing is per agent with a free Hacker tier and paid plans that add channels, voice, and AI credits.
Does Chatwoot have a free plan?
Hacker cloud plan at $0/agent/month for up to two agents. This record lists ongoing free access; check the plan limits before starting.
How much does Chatwoot cost?
The listed monthly price is $19.00 USD at monthly billing. See the plan cards for entitlements, billing commitments and seat minimums.
Can I use Chatwoot through an API?
Yes; Chatwoot publishes API documentation for self-hosted and cloud deployments. API access and subscription access may have different terms; consult the linked sources.
What should I check before choosing it?
Startups plan lists $19/agent/month; Captain AI credits are included on paid tiers with overage packs available.
Price history
No retained pricing changes yet. A current price alone does not establish a historical trend.
How this profile is supported
Identity and profile
Reviewed vendor source
Read original source ↗Facts apply to the named version and check date. Send a sourced correction if something changed.