Startup
$19.00 /mo
Monthly Shopify app billing
- Conversations
- 50 conversations every 30 days
- Overage
- $1.00 per extra conversation
Convi
● Identity checkedAssistant · Vendor site 2026-10-04
Convi is an AI support and shopping assistant built for Shopify stores. It answers shopper questions from your live catalog, recommends products, tracks orders, handles cancellations, and adds items to cart through chat, with optional channels such as WhatsApp on higher tiers.
- Category
- Assistant
- Free access
- Not confirmed
- API access
- Public API is listed on the Premium plan; lower tiers focus on storefront chat features.
Is Convi right for you?
A good fit for
Shopify merchants who want automated customer support and guided shopping without staffing live chat around the clock.
Before you choose
Startup is $19 per month with 50 conversations every 30 days and requires application approval; extra conversations are billed per message.
Shopify AI support and sales
Convi combines storefront chat with catalog-aware recommendations and order support so shoppers can find products, compare options, and complete purchases without leaving the conversation.
What it can do
Features & capabilities
Unknown is different from unavailable. Each fact carries its own evidence.
| Capability | Value | Evidence | Checked |
|---|---|---|---|
| Platform | Convi markets itself as an AI support and shopping assistant for Shopify merchants. | Facts sourced | 2026-10-04 |
| Shopping | Site copy describes product search, recommendations, comparisons, add-to-cart, and order tracking from chat. | Facts sourced | 2026-10-04 |
Understand the total cost
Convi pricing & plans
Starter
$49.00 /mo
Monthly Shopify app billing
- Conversations
- 100 conversations every 30 days
- Overage
- $0.50 per extra conversation
Pro
$149.00 /mo
Monthly Shopify app billing
- Conversations
- 500 conversations every 30 days
- Channels
- WhatsApp, Instagram, Messenger, and voice conversations
Premium
$449.00 /mo
Monthly Shopify app billing
- Conversations
- 2,000 conversations every 30 days
- API
- Public API access
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Frequently asked questions
What is Convi used for?
Convi is an AI support and shopping assistant built for Shopify stores. It answers shopper questions from your live catalog, recommends products, tracks orders, handles cancellations, and adds items to cart through chat, with optional channels such as WhatsApp on higher tiers.
Does Convi have a free plan?
Not confirmed. This record does not confirm an ongoing free plan.
How much does Convi cost?
The listed monthly price is $19.00 USD at monthly billing. See the plan cards for entitlements, billing commitments and seat minimums.
Can I use Convi through an API?
Public API is listed on the Premium plan; lower tiers focus on storefront chat features.. API access and subscription access may have different terms; consult the linked sources.
What should I check before choosing it?
Startup is $19 per month with 50 conversations every 30 days and requires application approval; extra conversations are billed per message.
Price history
No retained pricing changes yet. A current price alone does not establish a historical trend.
How this profile is supported
Identity and profile
Reviewed vendor source
Read original source ↗Facts apply to the named version and check date. Send a sourced correction if something changed.