Comms

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Messaging agents and customer inbox · Official-source review 2026-10-09

Comms provides hosted or developer-built messaging agents with a shared inbox and human handoff. It advertises iMessage-first delivery with RCS and SMS fallback, website knowledge and API/webhook/MCP access for customer conversations.

Updated 2026-10-09View sources

Official website

Category: Messaging agents and customer inbox
Free access: Free shared platform line with 100 messages/day, agent builder, knowledge, inbox, handoff and API. No card or setup fee advertised.
API access: Messaging API, inbound webhooks, MCP and line provisioning advertised. Self-hosted refers to your agent code; Comms supplies the messaging layer.

Is Comms right for you?

A good fit for

Relevant to businesses prototyping text support or booking with explicit human takeover rules.

Before you choose

Plus US$50/month: shared line and unlimited daily messages subject to spam prevention/line health. Dedicated US$200/month: own number/area code and advertised 5,000–7,000 daily messages; Enterprise quote for custom routing/security review. No setup fee, cancel anytime. Apple Pay shown in examples but explicitly coming soon, not a verified live checkout feature. Exact fallback charges, carrier dependencies, consent/opt-out handling and retention need documentation. Delivery timing and conversation examples are not test results. No line claimed, customer text sent or payment performed.

Workflow and handoff

Use consented test contacts, verify each delivery fallback and handoff state, and confirm channel and privacy terms before connecting customer traffic.

Pricing and practical limits

Review method

Official product evidence reviewed on 2026-10-09; product artwork inspected visually. No hands-on vendor application test was performed. Application performance, security claims and plan enforcement were not independently tested.

What it can do

Features & capabilities

Unknown is different from unavailable. Each fact carries its own evidence.

Capability	Value	Evidence	Checked
Product workflow	Comms provides hosted or developer-built messaging agents with a shared inbox and human handoff. It advertises iMessage-first delivery with RCS and SMS fallback, website knowledge and API/webhook/MCP access for customer conversations.	Facts sourced	2026-10-09
Pricing and restrictions	Plus US$50/month: shared line and unlimited daily messages subject to spam prevention/line health. Dedicated US$200/month: own number/area code and advertised 5,000–7,000 daily messages; Enterprise quote for custom routing/security review. No setup fee, cancel anytime. Apple Pay shown in examples but explicitly coming soon, not a verified live checkout feature. Exact fallback charges, carrier dependencies, consent/opt-out handling and retention need documentation. Delivery timing and conversation examples are not test results. No line claimed, customer text sent or payment performed.	Facts sourced	2026-10-09

Understand the total cost

Comms pricing & plans

Free

Recurring 100 messages/day; shared line

Included scope: Builder, knowledge, inbox, handoff and API

Plus

$50.00 /mo

Monthly; shared line

Included scope: Unlimited messages subject to platform line-health controls

Dedicated

$200.00 /mo

Monthly

Included scope: Own number and advertised 5,000–7,000 messages/day

Explore pricing & history

Alternatives to Comms

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Sellio

Sellio combines a shared customer-support inbox, an embeddable chat widget and AI replies grounded in a company knowledge base. Higher tiers add more channels, automations, ticketing, voice usage and reporting.

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Communicate

Communicate answers customer questions using company documents, PDFs and approved knowledge, with source citations and human handoff. Its agents can be configured for permitted tasks while teams review answers and conversations.

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MirageCHAT

MirageCHAT combines a shared client inbox with knowledge-grounded AI replies, customer records and social publishing. Teams can choose suggested or automatic responses per account, connect supported messaging channels, and prepare posts for Instagram, Facebook and TikTok from a single workspace.

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The practical questions

Frequently asked questions

Was the application hands-on tested?

No. This listing is based on dated official-source evidence and a visual artwork check. Unconfirmed costs and restrictions are identified explicitly.

What is Comms used for?

Does Comms have a free plan?

Free shared platform line with 100 messages/day, agent builder, knowledge, inbox, handoff and API. No card or setup fee advertised.. This record lists ongoing free access; check the plan limits before starting.

How much does Comms cost?

The listed monthly price is $50.00 USD at monthly billing. See the plan cards for entitlements, billing commitments and seat minimums.

Can I use Comms through an API?

Messaging API, inbound webhooks, MCP and line provisioning advertised. Self-hosted refers to your agent code; Comms supplies the messaging layer.. API access and subscription access may have different terms; consult the linked sources.

What should I check before choosing it?

Price history

No retained pricing changes yet. A current price alone does not establish a historical trend.

How this profile is supported

Official product information

Current official product source read individually; product artwork inspected visually.

Read original source ↗

2026-10-09

Pricing review

Official pricing and billing restrictions read individually.

Read original source ↗

2026-10-09

Facts apply to the named version and check date. Send a sourced correction if something changed.