Spark
Free
Ongoing free tier
- Capacity
- One widget/seat;10MBknowledge,50MBfiles; messagequota printed1,00/month,confirm.
IotaBot
● Identity checkedCustomer support agents · Official-source review 2026-10-09 UTC
IotaBot answers support questions from a supplied knowledge base, can call permitted business APIs, and escalates conversations into a shared human-support inbox.
- Category
- Customer support agents
- Free access
- Spark is ongoing, no card, one widget/agent seat,10MB knowledge base and50MB conversation storage. Message quota is printed as1,00/month; malformed formatting needs vendor confirmation.
- API access
- Paid channel APIs for WhatsApp, Instagram, email and website chat, with message allowances. Tool calling to own APIs, webhooks and non-sending test keys documented; channel connections and actions not tested.
Is IotaBot right for you?
A good fit for
Fits support teams that can maintain source content, restrict tool permissions and verify customer answers before enabling outbound automation.
Before you choose
Rendered USD monthly Ember9/Ignite35; annual89/319 prepaid. Original INR799/2999monthly. Ember1000messages/month,2agent seats,100MBknowledge,1GBfiles,750tool/APIcalls; Ignite3000messages,5seats,150MB,2GB. Freequota printed1,00, not independently interpreted as1000. One widget in free/Ember; homepage unlimited-websites claim conflicts. API access paid; messages and tool calls differ. Meta bills WhatsApp charges separately; no markup advertised. Reset/overage/retention/model details unconfirmed. RAG does not guarantee no hallucinations. No account, customer data, API keys, channel permissions or sending tested.
Workflow and handoff
Load only approved sample support material, check answers and escalation, restrict API actions, confirm message charges and retention, then connect channels after reviewing permissions.
Pricing and practical limits
Rendered USD monthly Ember9/Ignite35; annual89/319 prepaid. Original INR799/2999monthly. Ember1000messages/month,2agent seats,100MBknowledge,1GBfiles,750tool/APIcalls; Ignite3000messages,5seats,150MB,2GB. Freequota printed1,00, not independently interpreted as1000. One widget in free/Ember; homepage unlimited-websites claim conflicts. API access paid; messages and tool calls differ. Meta bills WhatsApp charges separately; no markup advertised. Reset/overage/retention/model details unconfirmed. RAG does not guarantee no hallucinations. No account, customer data, API keys, channel permissions or sending tested.
Review method
Relevant official-source evidence reviewed individually on 2026-10-09 UTC (October 10 in India). Selected product artwork inspected visually. No hands-on vendor application test was performed. Performance, security and plan enforcement were not independently tested.
What it can do
Features & capabilities
Unknown is different from unavailable. Each fact carries its own evidence.
| Capability | Value | Evidence | Checked |
|---|---|---|---|
| Documented workflow | IotaBot answers support questions from a supplied knowledge base, can call permitted business APIs, and escalates conversations into a shared human-support inbox. | Facts sourced | 2026-10-09 |
Understand the total cost
IotaBot pricing & plans
Ember
$9.00 /mo
Monthly; USD89/year alternative
- Capacity
- 1000messages/month,2seats,100MBknowledge,1GBfiles,750tool/APIcalls.
Ignite
$35.00 /mo
Monthly; USD319/year alternative
- Capacity
- 3000messages/month,5seats,150MBknowledge,2GBfiles; API allowance unquantified.
Alternatives to IotaBot
View all ↗
CommunicateCommunicate answers customer questions using company documents, PDFs and approved knowledge, with source citations and human handoff. Its agents can be configured for permitted tasks while teams review answers and conversations.
Explore tool
SellioSellio combines a shared customer-support inbox, an embeddable chat widget and AI replies grounded in a company knowledge base. Higher tiers add more channels, automations, ticketing, voice usage and reporting.
Explore tool
ZaviZavi researches a business, proposes growth work and drafts content, graphics or websites, with paid plans adding channel workflows and execution agents.
Explore toolThe practical questions
Frequently asked questions
Was this product hands-on tested?
No. The listing uses dated official-source evidence and visual artwork review. Unconfirmed pricing, allowances and integrations are stated explicitly.
What is IotaBot used for?
IotaBot answers support questions from a supplied knowledge base, can call permitted business APIs, and escalates conversations into a shared human-support inbox.
Does IotaBot have a free plan?
Spark is ongoing, no card, one widget/agent seat,10MB knowledge base and50MB conversation storage. Message quota is printed as1,00/month; malformed formatting needs vendor confirmation.. This record lists ongoing free access; check the plan limits before starting.
How much does IotaBot cost?
The listed monthly price is $9.00 USD at monthly billing. See the plan cards for entitlements, billing commitments and seat minimums.
Can I use IotaBot through an API?
Paid channel APIs for WhatsApp, Instagram, email and website chat, with message allowances. Tool calling to own APIs, webhooks and non-sending test keys documented; channel connections and actions not tested.. API access and subscription access may have different terms; consult the linked sources.
What should I check before choosing it?
Rendered USD monthly Ember9/Ignite35; annual89/319 prepaid. Original INR799/2999monthly. Ember1000messages/month,2agent seats,100MBknowledge,1GBfiles,750tool/APIcalls; Ignite3000messages,5seats,150MB,2GB. Freequota printed1,00, not independently interpreted as1000. One widget in free/Ember; homepage unlimited-websites claim conflicts. API access paid; messages and tool calls differ. Meta bills WhatsApp charges separately; no markup advertised. Reset/overage/retention/model details unconfirmed. RAG does not guarantee no hallucinations. No account, customer data, API keys, channel permissions or sending tested.
Price history
No retained pricing changes yet. A current price alone does not establish a historical trend.
How this profile is supported
Official product information
Product identity and relevant official-source evidence reviewed individually.
Read original source ↗Costs and constraints
Rendered USD monthly Ember9/Ignite35; annual89/319 prepaid. Original INR799/2999monthly. Ember1000messages/month,2agent seats,100MBknowledge,1GBfiles,750tool/APIcalls; Ignite3000messages,5seats,150MB,2GB. Freequota printed1,00, not independently interpreted as1000. One widget in free/Ember; homepage unlimited-websites claim conflicts. API access paid; messages and tool calls differ. Meta bills WhatsApp charges separately; no markup advertised. Reset/overage/retention/model details unconfirmed. RAG does not guarantee no hallucinations. No account, customer data, API keys, channel permissions or sending tested.
Read original source ↗Ember annual
$89
Read original source ↗Ignite annual
$319
Read original source ↗Facts apply to the named version and check date. Send a sourced correction if something changed.