Alternatives
10 best GLEAP alternatives
Tools that cover the same task as GLEAP (research), ranked by how completely their pricing, free tier and API access are documented. Checked Oct 4, 2026.
- GLEAP starts at
- $59/mo
- Free plan
- Free trial
- API
- API available
- 01
LiveChat
LiveChat is customer service software with live chat, AI text agents, and sales workflows for websites and messaging channels. LiveChat 2.0 adds an inbox with revenue tracking for human and AI agents, targeting ecommerce and support teams.
Best for: Ecommerce and SaaS support teams that want chat, AI assistance, and sales boosting in one widget.
- 02
Rargus
Rargus uses generative AI to turn customer feedback from app reviews, support tickets, and public channels into segmented insights. Product and research teams get dashboards and unlimited-seat plans to understand what customers want.
Best for: Product teams analyzing customer feedback at scale across public and connected data sources.
- 03
AssistLoop
AssistLoop trains an AI support agent on your files, website, and Q&A pairs, then embeds it to answer customers 24/7 with optional human handoff, tickets, and agent actions. It also offers live chat and integrations for bookings or CRM-style follow-ups.
Best for: SaaS and ecommerce teams that want embeddable AI support with human takeover and ticket workflows.
- 04
Crisp
Crisp is an AI-first customer support suite centered on Hugo, its AI agent teammate, alongside shared inbox, chat widget, knowledge base, CRM, and analytics. Plans scale from free solo inboxes to Plus tiers with omnichannel AI chatbots, workflow automation, and included AI credits per workspace.
Best for: Startups and SMB support teams replacing email silos with AI-assisted chat, inbox, and lightweight CRM in one workspace.
- 05
BotSailor
BotSailor is a no-code automation platform for WhatsApp, Facebook Messenger, Instagram, Telegram, and website chat. It combines visual flow builders, shared inbox CRM, broadcasting, webhook workflows, Shopify automations, and AI agents for marketing and support teams.
Best for: Businesses and agencies automating conversational sales and support across major messaging channels.
- 06
Tars
Tars (HelloTars) builds AI agents for customer support and acquisition with shared memory across web chat, WhatsApp, email, and other channels. The platform bundles knowledge bases, synthetic evaluation, analytics, live-chat handoff, and industry templates for regulated verticals.
Best for: Mid-market brands that want measurable CX outcomes with AI agents that remember prior visits across channels.
- 07
Chat Thing
Chat Thing lets businesses deploy AI customer-support agents trained on websites, docs, FAQs, and Notion content. Agents can answer on a site widget, phone, Discord, Slack, Telegram, WhatsApp, or via API, with optional order lookup and handoff to humans.
Best for: Support and ops teams that want a branded 24/7 assistant fed from existing help content and channels.
- 08
Resolve247
Resolve247 provides AIChatbot and ResponseAssistant for customer and internal support. Teams train bots on their content, deploy widgets, and use assistant tooling so agents answer consistently without inventing facts.
Best for: Support and success teams that want a combined customer chatbot and agent response assistant on one platform.
- 09
Freshdesk Fred AI
Freddy AI Copilot is Freshworks AI layer for customer service teams using Freshdesk. It helps agents prioritize tickets, draft replies, and automate resolutions alongside Freddy AI Agent email automation sold within Freshdesk plan tiers and add-ons.
Best for: Freshdesk customers who want copilot assistance and autonomous email agents inside the same support workspace.
- 10
ChatMaxima
ChatMaxima is an omnichannel AI agent and shared inbox platform for WhatsApp, Instagram, Messenger, Telegram, SMS, and web chat. Businesses use its no-code builder, MaxIA assistant, and CRM-style inbox to automate sales and support conversations across channels.
Best for: Small teams and agencies that need branded AI chatbots plus a unified inbox across messaging channels.
GLEAP alternatives: common questions
What is the best free alternative to GLEAP?
Rargus has an ongoing free plan. Trial plan is $0 per month with one account and 1k feedback pieces; marketing also invites free account creation. Free plans change, so check the vendor before relying on one.
What is the cheapest GLEAP alternative?
BotSailor has the lowest listed starting price at $10.99/mo, compared with $59/mo for GLEAP.
Which GLEAP alternatives have an API?
LiveChat, AssistLoop, Crisp, BotSailor, Tars mention API or developer access.