Starter
$59.00 /mo
$59 per month on monthly billing; AI usage extra
- Seats
- 1 seat and 1 project
- Support channels
- Live chat and email with Kai AI support agent
GLEAP
● Identity checkedResearch · Vendor site 2026-10-04
Gleap is an AI-native customer support platform for software teams. Kai agents answer customers, investigate bug reports, and prepare code fixes your team reviews and ships, with shared inbox, live chat, feedback, and product-management workflows in one place.
- Category
- Research
- Free access
- 14-day free trial includes $50 AI credit; AI usage is billed separately on paid plans.
- API access
- Homepage navigation lists an MCP Server integration for connecting Gleap to external agent tooling.
Is GLEAP right for you?
A good fit for
Software startups and product teams that want AI-assisted support, bug investigation, and customer feedback tied to shipping fixes.
Before you choose
Starter on monthly billing includes one seat and one project; higher tiers unlock unlimited seats, coding agents, and more channels.
AI software team for support
Gleap markets an AI-native customer support stack where agents handle inquiries, dig into bug reports, and help teams ship fixes while keeping customers updated through the support channel.
What it can do
Features & capabilities
Unknown is different from unavailable. Each fact carries its own evidence.
| Capability | Value | Evidence | Checked |
|---|---|---|---|
| AI support agents | Marketing positions Kai agents to answer customers, investigate bugs, and prepare reviewed fixes. | Facts sourced | 2026-10-04 |
| Workflow | Homepage describes a flow from customer report through investigation, pull request, review, and customer update. | Facts sourced | 2026-10-04 |
| Platform scope | Site lists shared inbox, live chat, session replay, feedback, roadmaps, surveys, and CRM pipelines. | Facts sourced | 2026-10-04 |
| Compliance | Pricing notes SOC 2 Type II, GDPR, and EU or US hosting on plans. | Facts sourced | 2026-10-04 |
Understand the total cost
GLEAP pricing & plans
Team
$179.00 /mo
$179 per month on monthly billing; AI usage extra
- Scale
- Unlimited seats and projects
- Channels
- Seven support channels plus Kai Copilot, bug reporting, roadmap, and integrations
Pro
$359.00 /mo
$359 per month on monthly billing; AI usage extra
- AI team
- Kai Resolve, Kai Code, Kai PM, and custom agents
- Credits
- 25% bonus AI credits on eligible purchases
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Explore toolThe practical questions
Frequently asked questions
What is GLEAP used for?
Gleap is an AI-native customer support platform for software teams. Kai agents answer customers, investigate bug reports, and prepare code fixes your team reviews and ships, with shared inbox, live chat, feedback, and product-management workflows in one place.
Does GLEAP have a free plan?
14-day free trial includes $50 AI credit; AI usage is billed separately on paid plans.. This record does not confirm an ongoing free plan.
How much does GLEAP cost?
The listed monthly price is $59.00 USD at monthly billing. See the plan cards for entitlements, billing commitments and seat minimums.
Can I use GLEAP through an API?
Homepage navigation lists an MCP Server integration for connecting Gleap to external agent tooling.. API access and subscription access may have different terms; consult the linked sources.
What should I check before choosing it?
Starter on monthly billing includes one seat and one project; higher tiers unlock unlimited seats, coding agents, and more channels.
Price history
No retained pricing changes yet. A current price alone does not establish a historical trend.
How this profile is supported
Identity and profile
Reviewed vendor source
Read original source ↗Facts apply to the named version and check date. Send a sourced correction if something changed.