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Chat Thing

● Identity checked

Research · Vendor site 2026-10-04

Chat Thing lets businesses deploy AI customer-support agents trained on websites, docs, FAQs, and Notion content. Agents can answer on a site widget, phone, Discord, Slack, Telegram, WhatsApp, or via API, with optional order lookup and handoff to humans.

Updated 2026-10-04View sources
Official website
Category
Research
Free access
Free tier includes one agent, one data source, and 80k message tokens with no credit card required.
API access
Standard plan and above include API access per the pricing comparison and structured offers.

Is Chat Thing right for you?

A good fit for

Support and ops teams that want a branded 24/7 assistant fed from existing help content and channels.

Before you choose

Token, agent, and data-source caps vary by tier; phone answering and voice packs bill separately from base plans.

Stop answering the same questions. Let AI handle it.

Chat Thing promises five-minute setup: connect content, customize branding, and launch an assistant that answers repetitive support questions around the clock.

What it can do

Features & capabilities

Unknown is different from unavailable. Each fact carries its own evidence.

CapabilityValueEvidenceChecked
ChannelsMarketing lists website widgets plus Discord, Slack, Telegram, WhatsApp, phone, and API deployments.Facts sourced2026-10-04
Training sourcesProduct connects to crawled sites, help centers, FAQs, and Notion workspaces as knowledge sources.Facts sourced2026-10-04
ActionsHomepage highlights power-ups such as order lookup, record updates, and workflow triggers beyond Q&A.Facts sourced2026-10-04

Understand the total cost

Chat Thing pricing & plans

Free

Free

No credit card required on the pricing page

Agents
1 agent on the Free tier
Message tokens
80k message tokens per month

Standard

$49.00 /mo

Adds model choice, human takeover, and all channels plus API access

Agents
6 agents on Standard
Message tokens
19M message tokens per month

Pro

$99.00 /mo

Most popular tier on the pricing page

Agents
20 agents on Pro
Message tokens
38M message tokens per month

Enterprise

$299.00 /mo

Highest limits with bot testing and unlimited data sources

Agents
50 agents on Enterprise
Message tokens
120M message tokens per month
Explore pricing & history

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The practical questions

Frequently asked questions

What is Chat Thing used for?

Chat Thing lets businesses deploy AI customer-support agents trained on websites, docs, FAQs, and Notion content. Agents can answer on a site widget, phone, Discord, Slack, Telegram, WhatsApp, or via API, with optional order lookup and handoff to humans.

Does Chat Thing have a free plan?

Free tier includes one agent, one data source, and 80k message tokens with no credit card required.. This record lists ongoing free access; check the plan limits before starting.

How much does Chat Thing cost?

The listed monthly price is $14.00 USD at monthly billing. See the plan cards for entitlements, billing commitments and seat minimums.

Can I use Chat Thing through an API?

Standard plan and above include API access per the pricing comparison and structured offers.. API access and subscription access may have different terms; consult the linked sources.

What should I check before choosing it?

Token, agent, and data-source caps vary by tier; phone answering and voice packs bill separately from base plans.

Price history

No retained pricing changes yet. A current price alone does not establish a historical trend.

How this profile is supported

Facts apply to the named version and check date. Send a sourced correction if something changed.