Craftman

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Research · Vendor site 2026-10-04

Craftman is a lightweight AI support inbox for startup founders that unifies website chat and email in one feed and drafts replies from your docs. It positions itself as a simpler, lower-cost alternative to full-suite support suites with human-approved sends.

Updated 2026-10-04View sources

Official website

Category: Research
Free access: Get Started For Free CTA on site; Pioneer paid tier starts at $29 per month with stated widget and reply limits
API access: Legend plan lists API access on the pricing section

Is Craftman right for you?

A good fit for

Solo founders and small startups that need chat plus email support with AI-drafted responses without enterprise bloat.

Before you choose

Pioneer includes one chat widget and 1,000 AI replies per month at $29; higher tiers raise widgets, reply caps, and support features.

AI support inbox for founders

Craftman targets startups that want chat and email support with AI-generated drafts, analytics, and simple monthly plans instead of heavyweight helpdesk suites.

What it can do

Features & capabilities

Unknown is different from unavailable. Each fact carries its own evidence.

Capability	Value	Evidence	Checked
Unified inbox	Combines chat widget conversations and forwarded support email in one feed.	Facts sourced	2026-10-04
AI drafts	AI reads your documentation and drafts replies for human review before sending.	Facts sourced	2026-10-04
Pioneer pricing	Pricing section lists Pioneer at $29 per month with one widget and 1,000 AI replies monthly.	Facts sourced	2026-10-04

Understand the total cost

Craftman pricing & plans

Pioneer

$29.00 /mo

Billed monthly

Widgets: 1 chat widget
Inbox: Unified email and chat feed
AI replies: 1,000 AI replies per month

Builder

$49.00 /mo

Billed monthly

Extras: Adds feedback boards to Pioneer limits

Pro

$79.00 /mo

Billed monthly

Widgets: 10 widgets
AI replies: 10,000 AI replies per month
Support: Priority support

Legend

$149.00 /mo

Billed monthly

Widgets: Unlimited widgets
AI replies: 20,000 AI replies per month
API: API access included

Explore pricing & history

Alternatives to Craftman

View all ↗

Crisp

Crisp is an AI-first customer support suite centered on Hugo, its AI agent teammate, alongside shared inbox, chat widget, knowledge base, CRM, and analytics. Plans scale from free solo inboxes to Plus tiers with omnichannel AI chatbots, workflow automation, and included AI credits per workspace.

Explore tool

DenserBot

Denser.ai deploys AI customer-support chatbots trained on your site, PDFs, and docs with citations, plus a built-in helpdesk for escalations. Bots can run on website chat, email, phone, and Shopify with query limits by plan.

Explore tool

ChatBuild AI

The flow covers training, branding, live chat handoff, and industry templates for ecommerce, healthcare, and professional services.

Explore tool

The practical questions

Frequently asked questions

What is Craftman used for?

Does Craftman have a free plan?

Get Started For Free CTA on site; Pioneer paid tier starts at $29 per month with stated widget and reply limits. This record does not confirm an ongoing free plan.

How much does Craftman cost?

The listed monthly price is $29.00 USD at monthly billing. See the plan cards for entitlements, billing commitments and seat minimums.

Can I use Craftman through an API?

Legend plan lists API access on the pricing section. API access and subscription access may have different terms; consult the linked sources.

What should I check before choosing it?

Pioneer includes one chat widget and 1,000 AI replies per month at $29; higher tiers raise widgets, reply caps, and support features.

Price history

No retained pricing changes yet. A current price alone does not establish a historical trend.

How this profile is supported

Identity and profile

Reviewed vendor source

Read original source ↗

2026-10-04

Facts apply to the named version and check date. Send a sourced correction if something changed.