Free
Free
Free tier with credit limits
- Credits
- 50 message credits per month
- Members
- 1 workspace member
Finding the possibilities
Chatbase
● Identity checkedResearch · Vendor site 2026-10-04
Chatbase lets businesses deploy AI support agents trained on their content across chat, email, voice, and helpdesk channels with analytics and integrations. Plans scale by message credits, seats, model access, and features such as API access and helpdesk tooling on higher tiers.
- Category
- Research
- Free access
- Free plan at $0 with 50 message credits per month and limited model access
- API access
- Yes; Standard and above include API access on the pricing page
Is Chatbase right for you?
A good fit for
Support and product teams launching GPT-style agents grounded in docs, websites, and help content.
Before you choose
Hobby is $40/month with 700 message credits; inactive free agents may be deleted after 14 days.
AI customer experience agents
Chatbase markets conversational agents for support, sales, and product guidance with predictable credit-based pricing, integrations, and analytics as teams move from Hobby through Pro tiers.
What it can do
Features & capabilities
Unknown is different from unavailable. Each fact carries its own evidence.
| Capability | Value | Evidence | Checked |
|---|---|---|---|
| Omnichannel agents | Deploy agents across chat, email, voice, and Slack from one platform | Facts sourced | 2026-10-04 |
| Training sources | Ground agents on uploaded documents, websites, and tickets | Facts sourced | 2026-10-04 |
| Data policy | FAQ states Chatbase does not train models on customer data | Facts sourced | 2026-10-04 |
Understand the total cost
Chatbase pricing & plans
Hobby
$40.00 /mo
Monthly subscription with 7-day trial
- Credits
- 700 message credits per month
- Models
- Access to advanced models
Standard
$150.00 /mo
Monthly subscription with 7-day trial
- Credits
- 4,000 message credits per month
- API
- API access and helpdesk features
Pro
$500.00 /mo
Monthly subscription with 7-day trial
- Credits
- 15,000 message credits per month
- Analytics
- Advanced analytics and source suggestions
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Chat ThingChat Thing lets businesses deploy AI customer-support agents trained on websites, docs, FAQs, and Notion content. Agents can answer on a site widget, phone, Discord, Slack, Telegram, WhatsApp, or via API, with optional order lookup and handoff to humans.
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aitext.chataitext.chat lets teams build custom GPT-style assistants trained on their own documents, websites, and files, then embed chatbots or iframes on unlimited sites. Plans scale assistants, datasets, storage, monthly credits, analytics, and optional white-label branding.
Explore tool
Embed AIEmbedAI lets teams train ChatGPT-style chatbots on their files, websites, and YouTube content, then embed widgets on sites with custom branding. The Samur.ai site documents plans with message credits, chatbot limits, API access, and optional add-ons.
Explore toolThe practical questions
Frequently asked questions
How do message credits work?
Each AI request consumes credits based on the model used, and enabled actions may trigger multiple model calls per user message.
When are my message credits renewed?
Credits renew on the first day of each calendar month regardless of when you subscribed.
Does Chatbase train AI models on customer data?
Chatbase states it does not use customer data to train or improve models for any account.
What is Chatbase used for?
Chatbase lets businesses deploy AI support agents trained on their content across chat, email, voice, and helpdesk channels with analytics and integrations. Plans scale by message credits, seats, model access, and features such as API access and helpdesk tooling on higher tiers.
Does Chatbase have a free plan?
Free plan at $0 with 50 message credits per month and limited model access. This record lists ongoing free access; check the plan limits before starting.
How much does Chatbase cost?
The listed monthly price is $40.00 USD at monthly billing. See the plan cards for entitlements, billing commitments and seat minimums.
Can I use Chatbase through an API?
Yes; Standard and above include API access on the pricing page. API access and subscription access may have different terms; consult the linked sources.
What should I check before choosing it?
Hobby is $40/month with 700 message credits; inactive free agents may be deleted after 14 days.
Price history
No retained pricing changes yet. A current price alone does not establish a historical trend.
How this profile is supported
Identity and profile
Reviewed vendor source
Read original source ↗Facts apply to the named version and check date. Send a sourced correction if something changed.