Free
Free
Free Forever plan for shared inbox basics
- Seats
- 2 seats included
- AI credits
- No AI credits included
Crisp MagicReply
● Identity checkedResearch · Vendor site 2026-10-04
Workflow blocks let teams set confidence thresholds so MagicReply escalates when it cannot find a grounded answer.
- Category
- Research
- Free access
- Crisp Free Forever includes a website chat widget and two seats but no AI credits.
- API access
- Chat SDKs and integrations connect MagicReply workflows to sites and channels
Is Crisp MagicReply right for you?
A good fit for
Support and success teams using Crisp who want customer-facing AI replies plus an internal copilot fed by help content and past conversations.
Before you choose
Free plan includes no AI credits;
AI support automation
Crisp’s AI hub powers customer-facing MagicReply automation and an internal copilot so teams ground answers in owned content instead of generic models alone.
What it can do
Features & capabilities
Unknown is different from unavailable. Each fact carries its own evidence.
| Capability | Value | Evidence | Checked |
|---|---|---|---|
| Training sources | Trains on snippets, knowledge bases, website crawls, conversation history, and uploaded files. | Facts sourced | 2026-10-04 |
| MagicReply confidence | MagicReply bot blocks let teams set confidence thresholds to reduce hallucinated answers. | Facts sourced | 2026-10-04 |
| Agent copilot | Provides an internal AI copilot contextualized to each live conversation for agents. | Facts sourced | 2026-10-04 |
Understand the total cost
Crisp MagicReply pricing & plans
Mini
$45.00 /mo
Per workspace, per month
- Seats
- 4 seats included
- AI conversations
- Around 90 automated conversations
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Explore toolThe practical questions
Frequently asked questions
What is Crisp MagicReply used for?
Workflow blocks let teams set confidence thresholds so MagicReply escalates when it cannot find a grounded answer.
Does Crisp MagicReply have a free plan?
Crisp Free Forever includes a website chat widget and two seats but no AI credits.. This record lists ongoing free access; check the plan limits before starting.
How much does Crisp MagicReply cost?
The listed monthly price is $45.00 USD at monthly billing. See the plan cards for entitlements, billing commitments and seat minimums.
Can I use Crisp MagicReply through an API?
Chat SDKs and integrations connect MagicReply workflows to sites and channels. API access and subscription access may have different terms; consult the linked sources.
What should I check before choosing it?
Free plan includes no AI credits;
Price history
No retained pricing changes yet. A current price alone does not establish a historical trend.
How this profile is supported
Identity and profile
Reviewed vendor source
Read original source ↗Facts apply to the named version and check date. Send a sourced correction if something changed.