Alternatives
10 best Hoory alternatives
Tools that cover the same task as Hoory (assistant), ranked by how completely their pricing, free tier and API access are documented. Checked Oct 4, 2026.
- Hoory starts at
- $6/mo
- Free plan
- Free trial
- API
- API unknown
- 01
Chatwoot
Chatwoot is an open-source customer support platform with cloud hosting, shared inboxes, live chat, help centers, automations, and Captain AI for copilot and assistant features. Cloud pricing is per agent with a free Hacker tier and paid plans that add channels, voice, and AI credits.
Best for: Support teams wanting an open-core Intercom alternative with optional AI copilot on hosted plans.
- 02
Salesforce Service Cloud
Salesforce Service Cloud is customer service software that combines case management, self-service, analytics, and Agentforce AI agents on one CRM platform. It supports contact centers, field service, IT service, and AI-assisted support workflows for large organizations.
Best for: Customer support, IT, and operations teams that need CRM-backed service workflows with optional AI agents across channels
- 03
REVE Chat
REVE Chat combines AI agents, live chat, visual chatbots, ticketing, WhatsApp campaigns, and voice bots for omnichannel customer engagement. Plans scale seats, AI conversation credits, and voice minutes for support and sales teams.
Best for: Ecommerce and service teams automating support across web chat, social, WhatsApp, email, and voice.
- 04
Freshdesk
Freshdesk is Freshworks customer service software that combines ticketing, shared inbox, knowledge base, and embedded Freddy AI agents and copilot features. Plans scale from email-first AI service to multilingual enterprise helpdesk with analytics, routing, and add-on AI session packs.
Best for: Support teams adopting AI-assisted email resolution, agent copilot, and omnichannel ticketing in one Freshworks workspace.
- 05
Chatisto
Chatisto provides an AI customer support agent for small teams that answers web chat and email from your docs, with human handoff, flow builder, unified inbox, and analytics. Pricing is flat per team without per-seat fees on paid tiers.
Best for: Small businesses that want affordable AI-first support on web chat and email without Intercom-scale pricing.
- 06
Desku
Desku is AI customer service software that unifies live chat, email, and social messages in one helpdesk inbox. It targets small businesses and startups with no-code AI chatbots, automation, and omnichannel support to respond faster without coding.
Best for: Small businesses and SaaS teams that need a unified AI helpdesk across chat, email, and social channels.
- 07
AI Chat
AiChat is a customer engagement platform combining AI chatbots, agentic AI, live chat, and programmable messaging channels such as WhatsApp, Messenger, and LINE. Public pricing lists Free, Solo, and Team tiers with conversation credits and agent seats.
Best for: SMB support and marketing teams deploying AI plus live chat across web widgets and social messaging apps.
- 08
Chative
Chative is an ecommerce customer messaging platform with live chat, AI agents, omnichannel inbox, and CRM features built for online stores. It automates FAQs, order tracking, product recommendations, cart recovery, and team collaboration across chat channels.
Best for: Ecommerce merchants and support teams who want AI-assisted sales chat, order context, and multichannel inbox tooling.
- 09
Help Scout
Help Scout is customer support software with shared inboxes, live chat, AI Copilot assistance, and automation for growing SaaS and ecommerce teams. Plans scale per user with Standard, Plus, and Pro tiers that add workflows, AI features, and security controls.
Best for: Support teams that want a lightweight help desk with AI drafting, knowledge base, and multichannel inbox without enterprise complexity.
- 10
AIHelp
AIHelp is a customer-support platform for mobile apps and websites combining in-app messaging, AI chatbots, smart forms, help centers, and automation. It targets games and apps that need SDK-based support, ticketing workflows, and optional AI Premium capabilities such as bots and push notifications.
Best for: Mobile game and app publishers plus web teams that want in-app chat, bots, and help-center tooling in one support stack.
Hoory alternatives: common questions
What is the best free alternative to Hoory?
Chatwoot has an ongoing free plan. Hacker cloud plan at $0/agent/month for up to two agents Free plans change, so check the vendor before relying on one.
What is the cheapest Hoory alternative?
Chative has the lowest listed starting price at $10/mo, compared with $6/mo for Hoory.
Which Hoory alternatives have an API?
Chatwoot, Salesforce Service Cloud, Freshdesk, Chatisto, AI Chat mention API or developer access.