Alternatives
10 best Chatwoot alternatives
Tools that cover the same task as Chatwoot (assistant), ranked by how completely their pricing, free tier and API access are documented. Checked Oct 4, 2026.
- Chatwoot starts at
- $19/mo
- Free plan
- Free plan
- API
- API available
- 01
Hoory
Hoory AI is an all-in-one customer support portal that combines ticketing, live chat, and AI assistants for handling customer conversations. Plans add shared channels, multilingual support, help centers, and bundled AI conversation credits with per-conversation overage pricing after included credits are used.
Best for: Support teams and small businesses that want affordable AI-assisted chat, ticketing, and contact management in one workspace.
- 02
AI Chat
AiChat is a customer engagement platform combining AI chatbots, agentic AI, live chat, and programmable messaging channels such as WhatsApp, Messenger, and LINE. Public pricing lists Free, Solo, and Team tiers with conversation credits and agent seats.
Best for: SMB support and marketing teams deploying AI plus live chat across web widgets and social messaging apps.
- 03
Stakpak.dev
Stakpak is an open-source autonomous agent that runs on your machines to keep applications healthy, respond to incidents, and report through chat channels. Paid cloud tiers add managed LLM credits, multi-app autopilot, and team billing.
Best for: Developers and platform engineers who want production autopilot without locking into a proprietary PaaS.
- 04
EspoCRM
EspoCRM is an open-source customer relationship platform for managing contacts, sales pipelines, support cases, and marketing activity in one place. The vendor offers a self-hosted edition you can customize with workflows, automation, and extensions, plus a managed EspoCRM Cloud service with US or EU hosting.
Best for: Small and mid-sized teams that want a customizable CRM they can host themselves or run on EspoCRM’s managed cloud.
- 05
Salesforce Service Cloud
Salesforce Service Cloud is customer service software that combines case management, self-service, analytics, and Agentforce AI agents on one CRM platform. It supports contact centers, field service, IT service, and AI-assisted support workflows for large organizations.
Best for: Customer support, IT, and operations teams that need CRM-backed service workflows with optional AI agents across channels
- 06
REVE Chat
REVE Chat combines AI agents, live chat, visual chatbots, ticketing, WhatsApp campaigns, and voice bots for omnichannel customer engagement. Plans scale seats, AI conversation credits, and voice minutes for support and sales teams.
Best for: Ecommerce and service teams automating support across web chat, social, WhatsApp, email, and voice.
- 07
Dealism
Dealism is an AI customer agent platform for sales conversations on Instagram, WhatsApp, and live chat. It pairs comment-to-DM automations with open-ended AI replies, a unified inbox, and CRM tags without traditional helpdesk setup.
Best for: Social sellers and small teams converting Instagram, WhatsApp, and website chat into automated sales conversations.
- 08
AIHelp
AIHelp is a customer-support platform for mobile apps and websites combining in-app messaging, AI chatbots, smart forms, help centers, and automation. It targets games and apps that need SDK-based support, ticketing workflows, and optional AI Premium capabilities such as bots and push notifications.
Best for: Mobile game and app publishers plus web teams that want in-app chat, bots, and help-center tooling in one support stack.
- 09
KalTalk
KalTalk is an AI customer-support agent that answers from your documentation across web chat, email, and WhatsApp, using your brand tone and escalating to humans with ticket context when needed. Setup centers on uploading SOPs and guidelines, then monitoring conversations and analytics.
Best for: Support and sales teams that want a doc-grounded AI agent on live chat and email without building custom LLM pipelines.
- 10
Convi
Convi is an AI support and shopping assistant built for Shopify stores. It answers shopper questions from your live catalog, recommends products, tracks orders, handles cancellations, and adds items to cart through chat, with optional channels such as WhatsApp on higher tiers.
Best for: Shopify merchants who want automated customer support and guided shopping without staffing live chat around the clock.
Chatwoot alternatives: common questions
What is the best free alternative to Chatwoot?
AI Chat has an ongoing free plan. Free plan offers $0 USD per month with 50 conversation credits, one agent seat, and one website widget per the pricing page. Free plans change, so check the vendor before relying on one.
What is the cheapest Chatwoot alternative?
Hoory has the lowest listed starting price at $6/mo, compared with $19/mo for Chatwoot.
Which Chatwoot alternatives have an API?
AI Chat, Stakpak.dev, EspoCRM, Salesforce Service Cloud, Dealism mention API or developer access.