Alternatives
10 best BestChat alternatives
Tools that cover the same task as BestChat (assistant), ranked by how completely their pricing, free tier and API access are documented. Checked Oct 4, 2026.
- BestChat starts at
- Not listed
- Free plan
- Free plan
- API
- API unknown
- 01
Chative
Chative is an ecommerce customer messaging platform with live chat, AI agents, omnichannel inbox, and CRM features built for online stores. It automates FAQs, order tracking, product recommendations, cart recovery, and team collaboration across chat channels.
Best for: Ecommerce merchants and support teams who want AI-assisted sales chat, order context, and multichannel inbox tooling.
- 02
Askflow
Askflow provides AI sales chatbots and agentic commerce workflows for enterprise eCommerce stores on Shopify and WooCommerce. The platform focuses on product advice, upsell, cart recovery, and lead capture through conversational quizzes.
Best for: Fashion, beauty, and wellbeing merchants who want guided selling chat experiences inside their storefront.
- 03
ArenaChat
Arena Chat is an AI storefront assistant that engages shoppers, answers questions, and helps sell products around the clock. It integrates with Shopify stores and includes analytics, live chat handoff, GPT-4 powered replies, multilingual support, and UI customization.
Best for: E-commerce merchants on Shopify who want automated sales and support chat on their storefront.
- 04
Convi
Convi is an AI support and shopping assistant built for Shopify stores. It answers shopper questions from your live catalog, recommends products, tracks orders, handles cancellations, and adds items to cart through chat, with optional channels such as WhatsApp on higher tiers.
Best for: Shopify merchants who want automated customer support and guided shopping without staffing live chat around the clock.
- 05
Dapta
Dapta provides AI voice and text agents for SMB sales workflows, including reception, lead qualification, follow-ups, and customer support. Teams connect CRMs such as HubSpot, GoHighLevel, or Salesforce to automate calls, WhatsApp messages, and sequences.
Best for: SMB sales, operations, and support leaders who want callable and text AI agents without building telephony from scratch.
- 06
Aii
Aii.CX lets businesses embed no-code AI tools, widgets, and lead-generation apps on their websites. The homepage showcases vertical examples—design, marketing, SEO, and sales—and a pricing page that gates advanced usage behind paid plans.
Best for: SMB marketers and agencies that want embeddable AI widgets to capture leads without building custom chat apps.
- 07
Help Scout
Help Scout is customer support software with shared inboxes, live chat, AI Copilot assistance, and automation for growing SaaS and ecommerce teams. Plans scale per user with Standard, Plus, and Pro tiers that add workflows, AI features, and security controls.
Best for: Support teams that want a lightweight help desk with AI drafting, knowledge base, and multichannel inbox without enterprise complexity.
- 08
EspoCRM
EspoCRM is an open-source customer relationship platform for managing contacts, sales pipelines, support cases, and marketing activity in one place. The vendor offers a self-hosted edition you can customize with workflows, automation, and extensions, plus a managed EspoCRM Cloud service with US or EU hosting.
Best for: Small and mid-sized teams that want a customizable CRM they can host themselves or run on EspoCRM’s managed cloud.
- 09
AIHelp
AIHelp is a customer-support platform for mobile apps and websites combining in-app messaging, AI chatbots, smart forms, help centers, and automation. It targets games and apps that need SDK-based support, ticketing workflows, and optional AI Premium capabilities such as bots and push notifications.
Best for: Mobile game and app publishers plus web teams that want in-app chat, bots, and help-center tooling in one support stack.
- 10
Callbell
Callbell is a multi-agent customer support platform that centralizes WhatsApp, Facebook Messenger, Instagram Direct, Telegram, and TikTok in one inbox. Teams can route chats by department, automate with bots and broadcasts, and integrate CRMs via API and webhooks.
Best for: Support and sales teams that answer customers on messaging apps and want one collaborative inbox with optional automation modules.
BestChat alternatives: common questions
What is the best free alternative to BestChat?
Chative has an ongoing free plan. Starter plan is free forever for up to three members with website live chat, unlimited customers, and 30-day history. Free plans change, so check the vendor before relying on one.
What is the cheapest BestChat alternative?
Chative has the lowest listed starting price at $10/mo.
Which BestChat alternatives have an API?
Chative, Convi, Dapta, Aii, EspoCRM mention API or developer access.