Free
Free
No credit card required to sign up per pricing page
- Chat widget
- Continue using the Callbell website widget after trial if you do not upgrade
- Trial
- Seven-day trial of chat management with no feature restrictions
Finding the possibilities
Callbell
● Identity checkedAssistant · Vendor site 2026-10-04
Callbell is a multi-agent customer support platform that centralizes WhatsApp, Facebook Messenger, Instagram Direct, Telegram, and TikTok in one inbox. Teams can route chats by department, automate with bots and broadcasts, and integrate CRMs via API and webhooks.
- Category
- Assistant
- Free access
- Free plan supports the website chat widget; paid chat-management modules include a 7-day full-feature trial, after which the widget can remain free
- API access
- Multiagent Chat Plus includes API and integrations; dedicated API and webhooks documentation is promoted on the homepage
Is Callbell right for you?
A good fit for
Support and sales teams that answer customers on messaging apps and want one collaborative inbox with optional automation modules.
Before you choose
WhatsApp and some channels require separate consumable credits (for example Instagram Direct at $22/month and WhatsApp from $22/month on the pricing page).
Talk to customers wherever they are
Callbell markets a CRM-style messaging suite for selling and supporting customers on major chat apps from one inbox, with optional chatbot, broadcast, and API modules for larger teams.
What it can do
Features & capabilities
Unknown is different from unavailable. Each fact carries its own evidence.
| Capability | Value | Evidence | Checked |
|---|---|---|---|
| Channel coverage | Homepage lists WhatsApp, Messenger, Instagram, Telegram, and TikTok managed from one multi-agent platform. | Facts sourced | 2026-10-04 |
| USD pricing | Pricing page lists Multiagent Chat at $15 per user per month and Multiagent Chat Plus at $20 per user per month in USD. | Facts sourced | 2026-10-04 |
| Automation modules | Site promotes advanced chatbot builder, broadcast campaigns, and API/webhook integrations as add-on modules. | Facts sourced | 2026-10-04 |
Understand the total cost
Callbell pricing & plans
Multiagent Chat
$15.00 /mo
Per user per month; optional 7-day try before buying
- Inbox
- Chat management inbox for connected messaging channels
- Channels
- Facebook Messenger included; Instagram and WhatsApp listed as add-on priced channels
- Mobile app
- Mobile app access included on the plan card
Multiagent Chat Plus
$20.00 /mo
Per user per month on published USD pricing
- Support
- Dedicated support
- Analytics
- Advanced statistics
- Integrations
- API and integrations plus verified WhatsApp request flow
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Frequently asked questions
How can I try the platform?
You can sign up for the free plan, connect channels, install the widget, and try chat management free for seven days with no feature restrictions; if you do not continue, you can still use the chat widget for free.
Why choose Callbell?
Callbell centralizes WhatsApp Business, Instagram Direct, Facebook Messenger, Telegram, and TikTok for team collaboration and offers a website widget so customers pick their preferred messaging app.
What is Callbell used for?
Callbell is a multi-agent customer support platform that centralizes WhatsApp, Facebook Messenger, Instagram Direct, Telegram, and TikTok in one inbox. Teams can route chats by department, automate with bots and broadcasts, and integrate CRMs via API and webhooks.
Does Callbell have a free plan?
Free plan supports the website chat widget; paid chat-management modules include a 7-day full-feature trial, after which the widget can remain free. This record lists ongoing free access; check the plan limits before starting.
How much does Callbell cost?
The listed monthly price is $15.00 USD at monthly billing. See the plan cards for entitlements, billing commitments and seat minimums.
Can I use Callbell through an API?
Multiagent Chat Plus includes API and integrations; dedicated API and webhooks documentation is promoted on the homepage. API access and subscription access may have different terms; consult the linked sources.
What should I check before choosing it?
WhatsApp and some channels require separate consumable credits (for example Instagram Direct at $22/month and WhatsApp from $22/month on the pricing page).
Price history
No retained pricing changes yet. A current price alone does not establish a historical trend.
How this profile is supported
Identity and profile
Reviewed vendor source
Read original source ↗Facts apply to the named version and check date. Send a sourced correction if something changed.