Assistant · Vendor site 2026-10-04
Yellow.ai is an enterprise agentic AI platform for customer and employee experience automation across chat, voice, email, and SMS. Nexus bundles an AI agent builder, knowledge base, copilot debugging, VoiceX voice agents, and 150+ integrations for large support organizations.
Enterprises automating high-volume customer service or internal helpdesk conversations across many channels.
Only the Free tier and $0.99 per resolution overage are priced publicly; Basic and Enterprise require sales contact without USD monthly fees.
Yellow.ai targets global enterprises with omnichannel AI agents, analytics, and security certifications such as SOC2 and GDPR.
What it can do
Unknown is different from unavailable. Each fact carries its own evidence.
| Capability | Value | Evidence | Checked |
|---|---|---|---|
| Free tier allowance | Pricing grid lists Free with 500 sessions per month included. | Facts sourced | 2026-10-04 |
| Resolution overage | Free plan notes $0.99 per resolution after included sessions. | Facts sourced | 2026-10-04 |
| Agent builder | Platform page markets AI Agent Builder 2.0 and VoiceX voice agents. | Facts sourced | 2026-10-04 |
Understand the total cost
Free
Free
Pricing table includes a Free tier with one AI agent and 500 chat sessions per month before pay-per-resolution overages.
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Explore toolThe practical questions
Yellow.ai is an enterprise agentic AI platform for customer and employee experience automation across chat, voice, email, and SMS. Nexus bundles an AI agent builder, knowledge base, copilot debugging, VoiceX voice agents, and 150+ integrations for large support organizations.
Pricing table includes a Free tier with one AI agent and 500 chat sessions per month before pay-per-resolution overages.. This record lists ongoing free access; check the plan limits before starting.
No paid monthly price is listed; this record treats the product as free to start. See the plan cards for entitlements, billing commitments and seat minimums.
Pricing feature matrix lists custom integrations via APIs on higher tiers alongside out-of-box connectors.. API access and subscription access may have different terms; consult the linked sources.
Only the Free tier and $0.99 per resolution overage are priced publicly; Basic and Enterprise require sales contact without USD monthly fees.
No retained pricing changes yet. A current price alone does not establish a historical trend.
Reviewed vendor source
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