Free
Free
Ongoing free tier with limited integrations.
- Integrations
- One integration and 14-day conversation history on Free.
Responso
● Identity checkedAssistant · Vendor site 2026-10-04
Responso is an ecommerce helpdesk that centralizes customer messages from marketplaces and stores in one inbox. Teams use autoresponders, ticket history, and optional API access to manage support volume.
- Category
- Assistant
- Free access
- Free plan at $0 per month with one integration and limited reply capability.
- API access
- Pro plan marketing includes API access on the pricing page.
Is Responso right for you?
A good fit for
Online sellers who need a unified helpdesk for multichannel ecommerce customer messages.
Before you choose
Basic and Pro cap integrations and history; paid conversation tickets bill at $0.05 net each on higher tiers.
Ecommerce helpdesk
Responso consolidates seller support channels with tiered integrations and optional API access on Pro.
What it can do
Features & capabilities
Unknown is different from unavailable. Each fact carries its own evidence.
| Capability | Value | Evidence | Checked |
|---|---|---|---|
| Ecommerce inbox | Homepage describes managing all customer messages for ecommerce in one helpdesk. | Facts sourced | 2026-10-04 |
| Basic pricing | Pricing page lists Basic at $26 per month net for monthly billing. | Facts sourced | 2026-10-04 |
| Free tier | Structured offers include a Free plan at $0 with one integration. | Facts sourced | 2026-10-04 |
Understand the total cost
Responso pricing & plans
Basic
$26.00 /mo
Monthly subscription net price before VAT.
- Integrations
- Three integrations and six-month history on Basic.
Pro
$87.00 /mo
Monthly subscription net price before VAT.
- API
- API access on the recommended Pro plan.
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Frequently asked questions
What is Responso used for?
Responso is an ecommerce helpdesk that centralizes customer messages from marketplaces and stores in one inbox. Teams use autoresponders, ticket history, and optional API access to manage support volume.
Does Responso have a free plan?
Free plan at $0 per month with one integration and limited reply capability.. This record lists ongoing free access; check the plan limits before starting.
How much does Responso cost?
The listed monthly price is $26.00 USD at monthly billing. See the plan cards for entitlements, billing commitments and seat minimums.
Can I use Responso through an API?
Pro plan marketing includes API access on the pricing page.. API access and subscription access may have different terms; consult the linked sources.
What should I check before choosing it?
Basic and Pro cap integrations and history; paid conversation tickets bill at $0.05 net each on higher tiers.
Price history
No retained pricing changes yet. A current price alone does not establish a historical trend.
How this profile is supported
Identity and profile
Reviewed vendor source
Read original source ↗Facts apply to the named version and check date. Send a sourced correction if something changed.