Pricing
Not listed
Official monthly price not confirmed
- API
- Not confirmed
OTOBO
● Identity checkedService Management · Vendor site 2026-10-04
OTOBO is a web-based, modular open source service management platform from Rother OSS for IT, customer, and enterprise service workflows. It supports ITIL-oriented ITSM, customer service, automation, self-service portals, and integrations while marketing itself as 100% open source and license-free for self-managed deployments.
- Category
- Service Management
- Free access
- Homepage states OTOBO is 100% open source and license-free with demo and download access.
- API access
- Not confirmed
Is OTOBO right for you?
A good fit for
Service desks and IT organizations migrating from proprietary ITSM tools who want an open source, customizable platform.
Before you choose
Public marketing focuses on open source deployment and services; no explicit monthly USD SaaS tiers appear on the English homepage.
Open service management
OTOBO positions itself as a full-stack, user-friendly service management platform for IT and departmental services with automation and open source deployment.
What it can do
Features & capabilities
Unknown is different from unavailable. Each fact carries its own evidence.
| Capability | Value | Evidence | Checked |
|---|---|---|---|
| IT and customer service | Homepage describes ITSM, customer service management, and enterprise service management use cases. | Facts sourced | 2026-10-04 |
| Open source licensing | Site copy highlights OTOBO as 100% open source and license-free. | Facts sourced | 2026-10-04 |
| OTOBO 11 beta | Marketing mentions OTOBO 11.1 beta focused on reducing manual routine tasks and siloed processes. | Facts sourced | 2026-10-04 |
Understand the total cost
OTOBO pricing & plans
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Frequently asked questions
What is OTOBO used for?
OTOBO is a web-based, modular open source service management platform from Rother OSS for IT, customer, and enterprise service workflows. It supports ITIL-oriented ITSM, customer service, automation, self-service portals, and integrations while marketing itself as 100% open source and license-free for self-managed deployments.
Does OTOBO have a free plan?
Homepage states OTOBO is 100% open source and license-free with demo and download access.. This record does not confirm an ongoing free plan.
How much does OTOBO cost?
A listed monthly price has not been confirmed. See the plan cards for entitlements, billing commitments and seat minimums.
Can I use OTOBO through an API?
Not confirmed. API access and subscription access may have different terms; consult the linked sources.
What should I check before choosing it?
Public marketing focuses on open source deployment and services; no explicit monthly USD SaaS tiers appear on the English homepage.
Price history
No retained pricing changes yet. A current price alone does not establish a historical trend.
How this profile is supported
Identity and profile
Reviewed vendor source
Read original source ↗Facts apply to the named version and check date. Send a sourced correction if something changed.