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Onboard.io

● Identity checked

Customer success · Vendor site 2026-10-04

Onboard.io is customer onboarding software for B2B success teams, replacing spreadsheet chaos with templated launch plans, customer portals, KPI dashboards, and CRM integrations. Plans add seats, unlimited projects, workflows, SSO, and executive reporting at higher tiers.

Updated 2026-10-04View sources
Official website
Category
Customer success
Free access
Not confirmed
API access
Pro plan notes custom integrations against Onboard REST API while Starter omits native CRM connectors.

Is Onboard.io right for you?

A good fit for

Customer success and implementation teams that need shared visibility with clients across launches, upgrades, and expansions.

Before you choose

Starter includes only one paid seat and caps active projects at 25 without Essentials-level CRM integrations.

Onboarding for success teams

Onboard.io helps B2B teams replace email-and-spreadsheet implementations with repeatable launch plans, customer-visible progress, and dashboards leadership can trust.

What it can do

Features & capabilities

Unknown is different from unavailable. Each fact carries its own evidence.

CapabilityValueEvidenceChecked
Customer portalHomepage highlights a step-by-step customer portal for forms, uploads, and discussions.Facts sourced2026-10-04
KPI dashboardSite advertises real-time onboarding health metrics with configurable thresholds.Facts sourced2026-10-04

Understand the total cost

Onboard.io pricing & plans

Starter

$25.00 /mo

Starter is $25 per month month-to-month with a 14-day free trial; annual prepay is $23 per month.

Seats
1 paid seat; contributors unavailable on Starter
Projects
Up to 25 active projects with unlimited customers
Explore pricing & history

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The practical questions

Frequently asked questions

How much does Onboard cost?

Onboard lists Starter at $25 per month, Essentials at $300, and Pro at $1,000, all with unlimited customers and 10% annual prepay discounts to $23, $270, and $900 respectively.

Which plan includes Salesforce and HubSpot integrations?

Native Salesforce, HubSpot, and Slack integrations begin on Essentials; Starter excludes CRM integrations while Pro adds custom API integrations.

What is Onboard.io used for?

Onboard.io is customer onboarding software for B2B success teams, replacing spreadsheet chaos with templated launch plans, customer portals, KPI dashboards, and CRM integrations. Plans add seats, unlimited projects, workflows, SSO, and executive reporting at higher tiers.

Does Onboard.io have a free plan?

Not confirmed. This record does not confirm an ongoing free plan.

How much does Onboard.io cost?

The listed monthly price is $25.00 USD at monthly billing. See the plan cards for entitlements, billing commitments and seat minimums.

Can I use Onboard.io through an API?

Pro plan notes custom integrations against Onboard REST API while Starter omits native CRM connectors.. API access and subscription access may have different terms; consult the linked sources.

What should I check before choosing it?

Starter includes only one paid seat and caps active projects at 25 without Essentials-level CRM integrations.

Price history

No retained pricing changes yet. A current price alone does not establish a historical trend.

How this profile is supported

Facts apply to the named version and check date. Send a sourced correction if something changed.