Starter
$25.00 /mo
Starter is $25 per month month-to-month with a 14-day free trial; annual prepay is $23 per month.
- Seats
- 1 paid seat; contributors unavailable on Starter
- Projects
- Up to 25 active projects with unlimited customers
Customer success · Vendor site 2026-10-04
Onboard.io is customer onboarding software for B2B success teams, replacing spreadsheet chaos with templated launch plans, customer portals, KPI dashboards, and CRM integrations. Plans add seats, unlimited projects, workflows, SSO, and executive reporting at higher tiers.
Customer success and implementation teams that need shared visibility with clients across launches, upgrades, and expansions.
Starter includes only one paid seat and caps active projects at 25 without Essentials-level CRM integrations.
Onboard.io helps B2B teams replace email-and-spreadsheet implementations with repeatable launch plans, customer-visible progress, and dashboards leadership can trust.
What it can do
Unknown is different from unavailable. Each fact carries its own evidence.
| Capability | Value | Evidence | Checked |
|---|---|---|---|
| Customer portal | Homepage highlights a step-by-step customer portal for forms, uploads, and discussions. | Facts sourced | 2026-10-04 |
| KPI dashboard | Site advertises real-time onboarding health metrics with configurable thresholds. | Facts sourced | 2026-10-04 |
Understand the total cost
Starter
$25.00 /mo
Starter is $25 per month month-to-month with a 14-day free trial; annual prepay is $23 per month.
Essentials
$300.00 /mo
Essentials is $300 per month month-to-month or $270 with annual prepay.
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Onboard lists Starter at $25 per month, Essentials at $300, and Pro at $1,000, all with unlimited customers and 10% annual prepay discounts to $23, $270, and $900 respectively.
Native Salesforce, HubSpot, and Slack integrations begin on Essentials; Starter excludes CRM integrations while Pro adds custom API integrations.
Onboard.io is customer onboarding software for B2B success teams, replacing spreadsheet chaos with templated launch plans, customer portals, KPI dashboards, and CRM integrations. Plans add seats, unlimited projects, workflows, SSO, and executive reporting at higher tiers.
Not confirmed. This record does not confirm an ongoing free plan.
The listed monthly price is $25.00 USD at monthly billing. See the plan cards for entitlements, billing commitments and seat minimums.
Pro plan notes custom integrations against Onboard REST API while Starter omits native CRM connectors.. API access and subscription access may have different terms; consult the linked sources.
Starter includes only one paid seat and caps active projects at 25 without Essentials-level CRM integrations.
No retained pricing changes yet. A current price alone does not establish a historical trend.
Reviewed vendor source
Read original source ↗Facts apply to the named version and check date. Send a sourced correction if something changed.