Free
Free
Monthly credit grant; organization plan
- Included scope
- 2,500 credits; 1 million spans/month; 3 members; 2 GB; 30-day retention
NovaSynth by Noveum
● Identity checkedVoice and chat agent testing · Official-source review 2026-10-09
NovaSynth tests agents with synthetic users over SIP phone calls, LiveKit audio and chat. It generates personas and scenarios, records traces and scores behaviors such as interruptions and recovery.
- Category
- Voice and chat agent testing
- Free access
- Noveum’s Free plan includes 2,500 credits/month, three members, 2 GB storage and 30-day retention; NovaSynth testing is credit-gated.
- API access
- Full REST and SDK API access is documented across plans; SIP and chat endpoints support testing custom agents.
Is NovaSynth by Noveum right for you?
A good fit for
Useful for teams rehearsing multi-turn voice or chat failures before exposing an agent to customers.
Before you choose
Monthly billing was verified: Pro is $69, Growth $99, Max $199 and Scale $599 per organization. Voice testing uses 100 credits per minute and text testing 12 per conversation. Monthly credits reset; purchased add-on credits never expire. SSO/SAML requires Scale or higher. Synthetic results do not prove production reliability.
Workflow and handoff
Define known failure scenarios, run a small batch against a safe endpoint and inspect audio and trace evidence before using aggregate scores to approve a release.
Pricing and practical limits
Monthly billing was verified: Pro is $69, Growth $99, Max $199 and Scale $599 per organization. Voice testing uses 100 credits per minute and text testing 12 per conversation. Monthly credits reset; purchased add-on credits never expire. SSO/SAML requires Scale or higher. Synthetic results do not prove production reliability.
Review method
Official product evidence reviewed on 2026-10-09; product artwork inspected visually. No hands-on vendor application test was performed. Application performance, security claims and plan enforcement were not independently tested.
What it can do
Features & capabilities
Unknown is different from unavailable. Each fact carries its own evidence.
| Capability | Value | Evidence | Checked |
|---|---|---|---|
| Product workflow | NovaSynth tests agents with synthetic users over SIP phone calls, LiveKit audio and chat. It generates personas and scenarios, records traces and scores behaviors such as interruptions and recovery. | Facts sourced | 2026-10-09 |
| Pricing and restrictions | Monthly billing was verified: Pro is $69, Growth $99, Max $199 and Scale $599 per organization. Voice testing uses 100 credits per minute and text testing 12 per conversation. Monthly credits reset; purchased add-on credits never expire. SSO/SAML requires Scale or higher. Synthetic results do not prove production reliability. | Facts sourced | 2026-10-09 |
Understand the total cost
NovaSynth by Noveum pricing & plans
Pro
$69.00 /mo
USD monthly per organization
- Included scope
- 10,000 credits; 20 million spans; 10 members; 20 GB; 90-day retention
Growth
$99.00 /mo
USD monthly per organization
- Included scope
- 25,000 credits; 50 million spans; 15 members; 50 GB; 180-day retention
Max
$199.00 /mo
USD monthly per organization
- Included scope
- 50,000 credits; 100 million spans; 25 members; 100 GB; 1-year retention
Scale
$599.00 /mo
USD monthly per organization
- Included scope
- 200,000 credits; 500 million spans; unlimited members; 500 GB; 2-year retention; SSO/SAML
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Explore toolThe practical questions
Frequently asked questions
Was the application hands-on tested?
No. This listing is based on dated official-source evidence and a visual artwork check. Unconfirmed costs and restrictions are identified explicitly.
What is NovaSynth by Noveum used for?
NovaSynth tests agents with synthetic users over SIP phone calls, LiveKit audio and chat. It generates personas and scenarios, records traces and scores behaviors such as interruptions and recovery.
Does NovaSynth by Noveum have a free plan?
Noveum’s Free plan includes 2,500 credits/month, three members, 2 GB storage and 30-day retention; NovaSynth testing is credit-gated.. This record lists ongoing free access; check the plan limits before starting.
How much does NovaSynth by Noveum cost?
The listed monthly price is $69.00 USD at monthly billing. See the plan cards for entitlements, billing commitments and seat minimums.
Can I use NovaSynth by Noveum through an API?
Full REST and SDK API access is documented across plans; SIP and chat endpoints support testing custom agents.. API access and subscription access may have different terms; consult the linked sources.
What should I check before choosing it?
Monthly billing was verified: Pro is $69, Growth $99, Max $199 and Scale $599 per organization. Voice testing uses 100 credits per minute and text testing 12 per conversation. Monthly credits reset; purchased add-on credits never expire. SSO/SAML requires Scale or higher. Synthetic results do not prove production reliability.
Price history
No retained pricing changes yet. A current price alone does not establish a historical trend.
How this profile is supported
Official product information
Current official product source read individually; product artwork inspected visually.
Read original source ↗Pricing review
Official pricing and billing restrictions read individually.
Read original source ↗Facts apply to the named version and check date. Send a sourced correction if something changed.