Comcent

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Voice infrastructure · Official-source review 2026-10-09 UTC

Comcent provides managed voice infrastructure with a browser dialer, call queues, recordings and AI call insights. Its documented AI features include transcription, speaker separation, summaries, sentiment and search, with separately metered voice-bot options.

Updated 2026-10-09View sources

Official website

Category: Voice infrastructure
Free access: Free self-hosted Community Edition under AGPL-3.0; hosting, carrier and provider costs remain.
API access: Browser dialer/widget and SIP connections documented. Not confirmed: a public developer API.

Is Comcent right for you?

A good fit for

Fits teams that already have a carrier or SIP trunk and need a shared dialer with optional AI analysis.

Before you choose

Cloud Starter is $20/month, Team $99 and Scale $249. AI insights and voice bots can incur additional per-minute charges. Cloud billing uses a prepaid wallet with a $25 minimum top-up; carrier charges and taxes are separate. Free self-hosting requires AGPL-3.0 compliance. Enterprise commercial licensing is quoted.

Workflow and handoff

Connect your carrier or SIP trunk, configure the browser dialer and queues, then enable recordings or AI insights as needed. Choose retention and concurrency deliberately: Starter includes five concurrent calls and 30-day recordings, Team 20 calls and one-year retention, and Scale 50 calls and three-year retention.

Pricing and practical limits

Review method

Official homepage and pricing evidence reviewed on 2026-10-09 UTC (2026-10-10 in India). Product artwork inspected visually. No hands-on vendor application test was performed. Performance, security and plan enforcement were not independently tested.

What it can do

Features & capabilities

Unknown is different from unavailable. Each fact carries its own evidence.

Capability	Value	Evidence	Checked
Documented workflow	Comcent provides managed voice infrastructure with a browser dialer, call queues, recordings and AI call insights. Its documented AI features include transcription, speaker separation, summaries, sentiment and search, with separately metered voice-bot options.	Facts sourced	2026-10-09
Costs and constraints	Cloud Starter is $20/month, Team $99 and Scale $249. AI insights and voice bots can incur additional per-minute charges. Cloud billing uses a prepaid wallet with a $25 minimum top-up; carrier charges and taxes are separate. Free self-hosting requires AGPL-3.0 compliance. Enterprise commercial licensing is quoted.	Facts sourced	2026-10-09

Understand the total cost

Comcent pricing & plans

Community Edition

Free

Self-hosted license conditions

Allowance and restrictions: Self-hosted AGPL-3.0 edition; infrastructure and carrier costs excluded.

Starter

$20.00 /mo

Monthly subscription

Allowance and restrictions: 5 concurrent calls, 30-day recordings; AI insights $0.020/min extra.

Team

$99.00 /mo

Monthly subscription

Allowance and restrictions: 20 concurrent calls, one-year retention, 3,000 AI insight minutes; extra $0.015/min.

Scale

$249.00 /mo

Monthly subscription

Allowance and restrictions: 50 concurrent calls, three-year retention, 10,000 AI insight minutes; extra $0.012/min.

Explore pricing & history

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The practical questions

Frequently asked questions

Was this application hands-on tested?

No. This listing uses dated official-source evidence and visual product-artwork review. Unconfirmed allowances and integration restrictions are identified explicitly.

What is Comcent used for?

Does Comcent have a free plan?

Free self-hosted Community Edition under AGPL-3.0; hosting, carrier and provider costs remain.. This record lists ongoing free access; check the plan limits before starting.

How much does Comcent cost?

The listed monthly price is $20.00 USD at monthly billing. See the plan cards for entitlements, billing commitments and seat minimums.

Can I use Comcent through an API?

Browser dialer/widget and SIP connections documented. Not confirmed: a public developer API.. API access and subscription access may have different terms; consult the linked sources.

What should I check before choosing it?

Price history

No retained pricing changes yet. A current price alone does not establish a historical trend.

How this profile is supported

Official product information

Official homepage read individually; product logo visually reviewed.

Read original source ↗

2026-10-09

Pricing and billing

Official pricing and plan restrictions read individually.

Read original source ↗

2026-10-09

Facts apply to the named version and check date. Send a sourced correction if something changed.