Free
Free
Core FreeScout help desk software is free and open source; paid modules are optional lifetime add-ons.
- Access
- Core FreeScout help desk software is free and open source; paid modules are optional lifetime add-ons.
Finding the possibilities
FreeScout
● Identity checkedAssistant · Vendor site 2026-10-04
FreeScout is an open-source help desk and shared mailbox alternative to Zendesk or Help Scout. The core app is free to self-host, while optional commercial modules add tags, workflows, API/webhooks, reports, and branding via lifetime licenses per instance.
- Category
- Assistant
- Free access
- Core FreeScout help desk software is free and open source; paid modules are optional lifetime add-ons.
- API access
- Modules marketplace includes an API & Webhooks module sold as a lifetime license for self-hosted instances.
Is FreeScout right for you?
A good fit for
Small teams needing a lightweight shared inbox and help desk they can host themselves with modular extensions.
Before you choose
Module prices are one-time lifetime licenses rather than explicit monthly USD subscriptions on freescout.net.
What it can do
Features & capabilities
Unknown is different from unavailable. Each fact carries its own evidence.
| Capability | Value | Evidence | Checked |
|---|---|---|---|
| Help desk scope | Homepage positions FreeScout as a free self-hosted Zendesk and Help Scout alternative. | Facts sourced | 2026-10-04 |
| Module licensing | Modules page sells lifetime licenses per FreeScout instance with open-source AGPL module code. | Facts sourced | 2026-10-04 |
| API module | Marketplace lists API & Webhooks module to enable API access in two clicks. | Facts sourced | 2026-10-04 |
Understand the total cost
FreeScout pricing & plans
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Frequently asked questions
What is FreeScout used for?
FreeScout is an open-source help desk and shared mailbox alternative to Zendesk or Help Scout. The core app is free to self-host, while optional commercial modules add tags, workflows, API/webhooks, reports, and branding via lifetime licenses per instance.
Does FreeScout have a free plan?
Core FreeScout help desk software is free and open source; paid modules are optional lifetime add-ons.. This record lists ongoing free access; check the plan limits before starting.
How much does FreeScout cost?
No paid monthly price is listed; this record treats the product as free to start. See the plan cards for entitlements, billing commitments and seat minimums.
Can I use FreeScout through an API?
Modules marketplace includes an API & Webhooks module sold as a lifetime license for self-hosted instances.. API access and subscription access may have different terms; consult the linked sources.
What should I check before choosing it?
Module prices are one-time lifetime licenses rather than explicit monthly USD subscriptions on freescout.net.
Price history
No retained pricing changes yet. A current price alone does not establish a historical trend.
How this profile is supported
Identity and profile
Reviewed vendor source
Read original source ↗Facts apply to the named version and check date. Send a sourced correction if something changed.