Alternatives
10 best hiy.ai alternatives
Tools that cover the same task as hiy.ai (assistant), ranked by how completely their pricing, free tier and API access are documented. Checked Oct 4, 2026.
- hiy.ai starts at
- $49/mo
- Free plan
- Free plan
- API
- API available
- 01
KalTalk
KalTalk is an AI customer-support agent that answers from your documentation across web chat, email, and WhatsApp, using your brand tone and escalating to humans with ticket context when needed. Setup centers on uploading SOPs and guidelines, then monitoring conversations and analytics.
Best for: Support and sales teams that want a doc-grounded AI agent on live chat and email without building custom LLM pipelines.
- 02
Canvas
Canvas builds AI systems that improve from experience, including Canvas Coworker for long-running GTM and knowledge-work tasks. The company couples research on self-improving agents with credit-based SaaS pricing for its coworker product.
Best for: GTM and knowledge-work teams that want an AI coworker designed to learn from feedback over long-running tasks.
- 03
Convi
Convi is an AI support and shopping assistant built for Shopify stores. It answers shopper questions from your live catalog, recommends products, tracks orders, handles cancellations, and adds items to cart through chat, with optional channels such as WhatsApp on higher tiers.
Best for: Shopify merchants who want automated customer support and guided shopping without staffing live chat around the clock.
- 04
Chatisto
Chatisto provides an AI customer support agent for small teams that answers web chat and email from your docs, with human handoff, flow builder, unified inbox, and analytics. Pricing is flat per team without per-seat fees on paid tiers.
Best for: Small businesses that want affordable AI-first support on web chat and email without Intercom-scale pricing.
- 05
Chative
Chative is an ecommerce customer messaging platform with live chat, AI agents, omnichannel inbox, and CRM features built for online stores. It automates FAQs, order tracking, product recommendations, cart recovery, and team collaboration across chat channels.
Best for: Ecommerce merchants and support teams who want AI-assisted sales chat, order context, and multichannel inbox tooling.
- 06
AIHelp
AIHelp is a customer-support platform for mobile apps and websites combining in-app messaging, AI chatbots, smart forms, help centers, and automation. It targets games and apps that need SDK-based support, ticketing workflows, and optional AI Premium capabilities such as bots and push notifications.
Best for: Mobile game and app publishers plus web teams that want in-app chat, bots, and help-center tooling in one support stack.
- 07
Callbell
Callbell is a multi-agent customer support platform that centralizes WhatsApp, Facebook Messenger, Instagram Direct, Telegram, and TikTok in one inbox. Teams can route chats by department, automate with bots and broadcasts, and integrate CRMs via API and webhooks.
Best for: Support and sales teams that answer customers on messaging apps and want one collaborative inbox with optional automation modules.
- 08
Click Connector
Click Connector is an AI-first customer support platform for SaaS teams with Magic Assistant chatbots, help desk, knowledge bases, feature-request trackers, bug reports, and engagement kits. Plans are workspace-based with user and contact limits plus unlimited AI assists on paid tiers.
Best for: Seed-stage SaaS companies that want an all-in-one support stack with AI assistance baked into every module.
- 09
Dify
Dify is a platform for building production-ready agentic workflows, RAG pipelines, and AI apps with visual orchestration, knowledge bases, plugins, and multi-model support. It offers Dify Cloud SaaS plus self-hosted Community Edition and enterprise deployment options for teams moving from prototype to production.
Best for: Developers and teams building agents, chat apps, and knowledge pipelines who want collaborative workspace deployment on cloud or private infrastructure.
- 10
Salesforce Service Cloud
Salesforce Service Cloud is customer service software that combines case management, self-service, analytics, and Agentforce AI agents on one CRM platform. It supports contact centers, field service, IT service, and AI-assisted support workflows for large organizations.
Best for: Customer support, IT, and operations teams that need CRM-backed service workflows with optional AI agents across channels
hiy.ai alternatives: common questions
What is the best free alternative to hiy.ai?
KalTalk has an ongoing free plan. Starter plan at $0/month with up to 50 conversations, two team members, web widget, and limited AI draft polishes Free plans change, so check the vendor before relying on one.
What is the cheapest hiy.ai alternative?
Chative has the lowest listed starting price at $10/mo, compared with $49/mo for hiy.ai.
Which hiy.ai alternatives have an API?
KalTalk, Convi, Chatisto, Chative, AIHelp mention API or developer access.