Alternatives
10 best Glassix alternatives
Tools that cover the same task as Glassix (assistant), ranked by how completely their pricing, free tier and API access are documented. Checked Oct 4, 2026.
- Glassix starts at
- $49/mo
- Free plan
- Free trial
- API
- API available
- 01
Desku
Desku is AI customer service software that unifies live chat, email, and social messages in one helpdesk inbox. It targets small businesses and startups with no-code AI chatbots, automation, and omnichannel support to respond faster without coding.
Best for: Small businesses and SaaS teams that need a unified AI helpdesk across chat, email, and social channels.
- 02
Freshdesk
Freshdesk is Freshworks customer service software that combines ticketing, shared inbox, knowledge base, and embedded Freddy AI agents and copilot features. Plans scale from email-first AI service to multilingual enterprise helpdesk with analytics, routing, and add-on AI session packs.
Best for: Support teams adopting AI-assisted email resolution, agent copilot, and omnichannel ticketing in one Freshworks workspace.
- 03
Salesforce Service Cloud
Salesforce Service Cloud is customer service software that combines case management, self-service, analytics, and Agentforce AI agents on one CRM platform. It supports contact centers, field service, IT service, and AI-assisted support workflows for large organizations.
Best for: Customer support, IT, and operations teams that need CRM-backed service workflows with optional AI agents across channels
- 04
REVE Chat
REVE Chat combines AI agents, live chat, visual chatbots, ticketing, WhatsApp campaigns, and voice bots for omnichannel customer engagement. Plans scale seats, AI conversation credits, and voice minutes for support and sales teams.
Best for: Ecommerce and service teams automating support across web chat, social, WhatsApp, email, and voice.
- 05
CallHippo
CallHippo is an AI-driven business communication platform combining cloud phone systems, outcome-based voice agents, WhatsApp Business API tools, parallel dialers, and an omnichannel inbox. It targets teams that want calling, messaging, and automation in one stack with transparent published plans.
Best for: Sales, support, and operations teams needing virtual phone numbers, AI agents, WhatsApp, and unified messaging with per-user pricing.
- 06
Chative
Chative is an ecommerce customer messaging platform with live chat, AI agents, omnichannel inbox, and CRM features built for online stores. It automates FAQs, order tracking, product recommendations, cart recovery, and team collaboration across chat channels.
Best for: Ecommerce merchants and support teams who want AI-assisted sales chat, order context, and multichannel inbox tooling.
- 07
AIHelp
AIHelp is a customer-support platform for mobile apps and websites combining in-app messaging, AI chatbots, smart forms, help centers, and automation. It targets games and apps that need SDK-based support, ticketing workflows, and optional AI Premium capabilities such as bots and push notifications.
Best for: Mobile game and app publishers plus web teams that want in-app chat, bots, and help-center tooling in one support stack.
- 08
ChatDaddy
ChatDaddy is a WhatsApp CRM and business automation platform unifying WhatsApp, Instagram, Facebook Messenger, TikTok, SMS, and email. It provides broadcast campaigns, AI agents, multichannel inbox, payments, and integrations for marketing and support teams.
Best for: Growing businesses that run high-volume WhatsApp and social messaging campaigns with CRM-style automation.
- 09
Chatwoot
Chatwoot is an open-source customer support platform with cloud hosting, shared inboxes, live chat, help centers, automations, and Captain AI for copilot and assistant features. Cloud pricing is per agent with a free Hacker tier and paid plans that add channels, voice, and AI credits.
Best for: Support teams wanting an open-core Intercom alternative with optional AI copilot on hosted plans.
- 10
AI Chat
AiChat is a customer engagement platform combining AI chatbots, agentic AI, live chat, and programmable messaging channels such as WhatsApp, Messenger, and LINE. Public pricing lists Free, Solo, and Team tiers with conversation credits and agent seats.
Best for: SMB support and marketing teams deploying AI plus live chat across web widgets and social messaging apps.
Glassix alternatives: common questions
What is the best free alternative to Glassix?
Desku has an ongoing free plan. Free plan at $0 per month with website chat widget, 2 agents, 200 customer profiles, and one shared inbox Free plans change, so check the vendor before relying on one.
What is the cheapest Glassix alternative?
Chative has the lowest listed starting price at $10/mo, compared with $49/mo for Glassix.
Which Glassix alternatives have an API?
Freshdesk, Salesforce Service Cloud, Chative, AIHelp, ChatDaddy mention API or developer access.