Vapi

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Voice agents · Vendor site 2026-10-04

Vapi is a voice AI platform for building, testing, and deploying phone and web voice agents with configurable models, telephony, and observability. Customers can start on usage-based billing with free credits, then add Success Packages for support SLAs, concurrency, and org limits.

Updated 2026-10-04View sources

Official website

Category: Voice agents
Free access: By Usage tier includes $5 free credits to get started with pay-as-you-go minutes
API access: Platform messaging emphasizes APIs, webhooks, and integrations for production voice agents

Is Vapi right for you?

A good fit for

Builders and contact-center teams shipping inbound or outbound voicebots who need orchestration, telephony, and model choice without running all telephony infrastructure themselves.

Before you choose

Core Success Package is $29/month with minimums separate from per-minute transcriber, model, and voice provider fees. Premier tier requires sales contact for custom packages.

Voice agents for builders

Vapi provides a unified platform to configure voice agents, monitor calls, and integrate telephony providers so teams can go from prompt to production on inbound support, outbound sales, and appointment workflows.

What it can do

Features & capabilities

Unknown is different from unavailable. Each fact carries its own evidence.

Capability	Value	Evidence	Checked
Voice agents	Homepage positions Vapi as advanced voice AI agents for builders with customer support and lead qualification demos.	Facts sourced	2026-10-04
Usage calculator	Pricing page breaks down transcriber, intelligence model, and voice costs per minute with a minute slider.	Facts sourced	2026-10-04
Enterprise references	Marketing cites enterprise customers such as Ring running inbound volume on Vapi.	Facts sourced	2026-10-04

Understand the total cost

Vapi pricing & plans

Core

$29.00 /mo

Monthly Success Package plus usage-based minutes

Organizations: 2 organizations on Core
Phone numbers: 5 included Vapi phone numbers
Concurrency: 10 concurrent calls

Pro

$999.00 /mo

$999/month minimum plus 10% of Vapi hosting fee

Organizations: 10 organizations
Retention: 180 days raw data retention
Support: Email plus dedicated Slack with 1 business day SLA

Explore pricing & history

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Salesforce Service Cloud

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The practical questions

Frequently asked questions

What is Vapi used for?

Does Vapi have a free plan?

By Usage tier includes $5 free credits to get started with pay-as-you-go minutes. This record does not confirm an ongoing free plan.

How much does Vapi cost?

The listed monthly price is $29.00 USD at monthly billing. See the plan cards for entitlements, billing commitments and seat minimums.

Can I use Vapi through an API?

Platform messaging emphasizes APIs, webhooks, and integrations for production voice agents. API access and subscription access may have different terms; consult the linked sources.

What should I check before choosing it?

Core Success Package is $29/month with minimums separate from per-minute transcriber, model, and voice provider fees. Premier tier requires sales contact for custom packages.

Price history

No retained pricing changes yet. A current price alone does not establish a historical trend.

How this profile is supported

Identity and profile

Reviewed vendor source

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2026-10-04

Facts apply to the named version and check date. Send a sourced correction if something changed.