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Userlens Lumi

● Identity checked

Behavior-based customer guidance · Official-source review 2026-10-09

Lumi by Userlens uses customer behavior to identify an audience and draft personalized product guidance. Teams define an adoption goal and campaign, with connected analytics or database context.

Updated 2026-10-09View sources
Official website
Category
Behavior-based customer guidance
Free access
Free has 100 profiles, 300 personalized emails/month and one active campaign, with PostHog and database integration.
API access
PostHog and database integrations are documented; a public developer API was not verified.

Is Userlens Lumi right for you?

A good fit for

Relevant to B2B SaaS teams reviewing specific product-adoption messages.

Before you choose

Starter $100/month includes 10,000 profiles, 10,000 emails/month and five campaigns. Growth starts at $1,000/month equivalent billed annually with expanded, unspecified volumes. A profile is a person or company. Behavioral inference and message effectiveness were not independently tested; review data permissions and contact eligibility before sends.

Workflow and handoff

Use a permitted test cohort, verify qualification reasons and drafts and approve consent and suppression rules before sending.

Pricing and practical limits

Starter $100/month includes 10,000 profiles, 10,000 emails/month and five campaigns. Growth starts at $1,000/month equivalent billed annually with expanded, unspecified volumes. A profile is a person or company. Behavioral inference and message effectiveness were not independently tested; review data permissions and contact eligibility before sends.

Review method

Official product evidence reviewed on 2026-10-09; product artwork inspected visually. No hands-on vendor application test was performed. Application performance, security claims and plan enforcement were not independently tested.

What it can do

Features & capabilities

Unknown is different from unavailable. Each fact carries its own evidence.

CapabilityValueEvidenceChecked
Product workflowLumi by Userlens uses customer behavior to identify an audience and draft personalized product guidance. Teams define an adoption goal and campaign, with connected analytics or database context.Facts sourced2026-10-09
Pricing and restrictionsStarter $100/month includes 10,000 profiles, 10,000 emails/month and five campaigns. Growth starts at $1,000/month equivalent billed annually with expanded, unspecified volumes. A profile is a person or company. Behavioral inference and message effectiveness were not independently tested; review data permissions and contact eligibility before sends.Facts sourced2026-10-09

Understand the total cost

Userlens Lumi pricing & plans

Free

Free

Recurring email limit and profile cap

Included scope
100 profiles; 300 emails/month; 1 campaign

Growth annual

From $1,000/mo, annual

From $12,000/year; volumes separately scoped

Included scope
Expanded profiles, emails and campaigns

Enterprise

Not listed

Custom agreement

Included scope
Custom volume, security and implementation
Explore pricing & history

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The practical questions

Frequently asked questions

Was the application hands-on tested?

No. This listing is based on dated official-source evidence and a visual artwork check. Unconfirmed costs and restrictions are identified explicitly.

What is Userlens Lumi used for?

Lumi by Userlens uses customer behavior to identify an audience and draft personalized product guidance. Teams define an adoption goal and campaign, with connected analytics or database context.

Does Userlens Lumi have a free plan?

Free has 100 profiles, 300 personalized emails/month and one active campaign, with PostHog and database integration.. This record lists ongoing free access; check the plan limits before starting.

How much does Userlens Lumi cost?

The listed monthly price is $100.00 USD at monthly billing. See the plan cards for entitlements, billing commitments and seat minimums.

Can I use Userlens Lumi through an API?

PostHog and database integrations are documented; a public developer API was not verified.. API access and subscription access may have different terms; consult the linked sources.

What should I check before choosing it?

Starter $100/month includes 10,000 profiles, 10,000 emails/month and five campaigns. Growth starts at $1,000/month equivalent billed annually with expanded, unspecified volumes. A profile is a person or company. Behavioral inference and message effectiveness were not independently tested; review data permissions and contact eligibility before sends.

Price history

No retained pricing changes yet. A current price alone does not establish a historical trend.

How this profile is supported

Official product information

Current official product source read individually; product artwork inspected visually.

Read original source ↗

Facts apply to the named version and check date. Send a sourced correction if something changed.