Pricing
Not listed
Official monthly price not confirmed
- API
- The site lists 100+ integrations and a Developer hub; public API product details are not summarized on the pricing page.
Finding the possibilities
Unless
● Identity checkedAssistant · Vendor site 2026-10-04
Unless is an AI customer agent platform built for regulated European businesses. It combines a customer-facing agent, auto-generated help center, and team co-pilot inside existing helpdesks, with Living Knowledge, audit trails, and compliance framing around GDPR, DORA, and the EU AI Act.
- Category
- Assistant
- Free access
- Flex plans start with €50 of credit and can be cancelled during the first two weeks while testing; pricing is outcome-based rather than a permanent free tier.
- API access
- The site lists 100+ integrations and a Developer hub; public API product details are not summarized on the pricing page.
Is Unless right for you?
A good fit for
European support, sales, and compliance teams that need a supervised customer agent with auditability across acquisition, retention, expansion, and support.
Before you choose
Flex pricing includes a 100-outcome monthly minimum at €0.99 per outcome, with 10 team seats, 5 audiences, and 2 standard connectors on that plan.
One customer agent for regulated Europe
Unless markets a supervised AI customer agent that spans sales and support moments, auto-organizes knowledge, and emphasizes EU compliance, audit trails, and helpdesk interoperability.
What it can do
Features & capabilities
Unknown is different from unavailable. Each fact carries its own evidence.
| Capability | Value | Evidence | Checked |
|---|---|---|---|
| Customer agent scope | Homepage positions Unless as one AI customer agent for the full customer lifetime across websites, products, and helpdesk channels. | Facts sourced | 2026-10-04 |
| Flex pricing model | Pricing lists Flex at €0.99 per outcome with a 100-outcome monthly minimum and no seat fees on that plan. | Facts sourced | 2026-10-04 |
| Fixed pricing model | Fixed is listed at €1,999 per month with 5,000 outcomes included, unlimited seats, SLA, and a free four-week pilot when you start. | Facts sourced | 2026-10-04 |
| Team assistant | Product pages describe a Team Assistant that drafts replies inside the helpdesk your team already uses and leaves a per-decision audit trail. | Facts sourced | 2026-10-04 |
Understand the total cost
Unless pricing & plans
Alternatives to Unless
View all ↗
Salesforce Service CloudSalesforce Service Cloud is customer service software that combines case management, self-service, analytics, and Agentforce AI agents on one CRM platform. It supports contact centers, field service, IT service, and AI-assisted support workflows for large organizations.
Explore tool
REVE ChatREVE Chat combines AI agents, live chat, visual chatbots, ticketing, WhatsApp campaigns, and voice bots for omnichannel customer engagement. Plans scale seats, AI conversation credits, and voice minutes for support and sales teams.
Explore tool
HooryHoory AI is an all-in-one customer support portal that combines ticketing, live chat, and AI assistants for handling customer conversations. Plans add shared channels, multilingual support, help centers, and bundled AI conversation credits with per-conversation overage pricing after included credits are used.
Explore toolThe practical questions
Frequently asked questions
What counts as an outcome?
Unless records an outcome when it successfully completes configured work in an interaction, such as a validated resolution or a procedure handoff to a human or workflow.
What is the difference between Flex and Fixed?
Flex charges €0.99 per outcome with a 100-outcome monthly minimum and lighter included limits, while Fixed is €1,999 per month with 5,000 outcomes, unlimited seats, SLA, and bundled modules.
What is Unless used for?
Unless is an AI customer agent platform built for regulated European businesses. It combines a customer-facing agent, auto-generated help center, and team co-pilot inside existing helpdesks, with Living Knowledge, audit trails, and compliance framing around GDPR, DORA, and the EU AI Act.
Does Unless have a free plan?
Flex plans start with €50 of credit and can be cancelled during the first two weeks while testing; pricing is outcome-based rather than a permanent free tier.. This record does not confirm an ongoing free plan.
How much does Unless cost?
A listed monthly price has not been confirmed. See the plan cards for entitlements, billing commitments and seat minimums.
Can I use Unless through an API?
The site lists 100+ integrations and a Developer hub; public API product details are not summarized on the pricing page.. API access and subscription access may have different terms; consult the linked sources.
What should I check before choosing it?
Flex pricing includes a 100-outcome monthly minimum at €0.99 per outcome, with 10 team seats, 5 audiences, and 2 standard connectors on that plan.
Price history
No retained pricing changes yet. A current price alone does not establish a historical trend.
How this profile is supported
Identity and profile
Reviewed vendor source
Read original source ↗Facts apply to the named version and check date. Send a sourced correction if something changed.