Pricing
Not listed
Official monthly price not confirmed
- API
- Platform pages reference APIs, integrations, and IT-focused deployment options for enterprise CX stacks.
Tactful
● Identity checkedAssistant · Vendor site 2026-10-04
Tactful AI is a customer experience platform with a unified inbox, AI agents, ticketing, and social moderation priced by monthly conversations rather than seats. Packages such as Starter, Growth, and Plus target ecommerce and multi-brand support teams.
- Category
- Assistant
- Free access
- Not confirmed
- API access
- Platform pages reference APIs, integrations, and IT-focused deployment options for enterprise CX stacks.
Is Tactful right for you?
A good fit for
CX, ecommerce, and contact-center teams that want AI-assisted omnichannel support with unlimited agent seats.
Before you choose
Pricing page shows conversation bands and free seats but requires contacting sales for actual USD quotes.
AI customer experience platform
Tactful AI combines unified inbox, AI agents, automation, and analytics for ecommerce and service teams, pricing by conversation volume instead of seat count.
What it can do
Features & capabilities
Unknown is different from unavailable. Each fact carries its own evidence.
| Capability | Value | Evidence | Checked |
|---|---|---|---|
| Conversation pricing | Pricing headline states customers pay for conversations and brands while seats remain free. | Facts sourced | 2026-10-04 |
| AI agents | Starter package includes AI agents answering FAQs from the knowledge base inside a unified inbox. | Facts sourced | 2026-10-04 |
| Ticketing | Growth tier adds ticketing so follow-ups track to resolution across brands. | Facts sourced | 2026-10-04 |
Understand the total cost
Tactful pricing & plans
Alternatives to Tactful
View all ↗
REVE ChatREVE Chat combines AI agents, live chat, visual chatbots, ticketing, WhatsApp campaigns, and voice bots for omnichannel customer engagement. Plans scale seats, AI conversation credits, and voice minutes for support and sales teams.
Explore tool
HooryHoory AI is an all-in-one customer support portal that combines ticketing, live chat, and AI assistants for handling customer conversations. Plans add shared channels, multilingual support, help centers, and bundled AI conversation credits with per-conversation overage pricing after included credits are used.
Explore tool
KalTalkKalTalk is an AI customer-support agent that answers from your documentation across web chat, email, and WhatsApp, using your brand tone and escalating to humans with ticket context when needed. Setup centers on uploading SOPs and guidelines, then monitoring conversations and analytics.
Explore toolThe practical questions
Frequently asked questions
What is Tactful used for?
Tactful AI is a customer experience platform with a unified inbox, AI agents, ticketing, and social moderation priced by monthly conversations rather than seats. Packages such as Starter, Growth, and Plus target ecommerce and multi-brand support teams.
Does Tactful have a free plan?
Not confirmed. This record does not confirm an ongoing free plan.
How much does Tactful cost?
A listed monthly price has not been confirmed. See the plan cards for entitlements, billing commitments and seat minimums.
Can I use Tactful through an API?
Platform pages reference APIs, integrations, and IT-focused deployment options for enterprise CX stacks.. API access and subscription access may have different terms; consult the linked sources.
What should I check before choosing it?
Pricing page shows conversation bands and free seats but requires contacting sales for actual USD quotes.
Price history
No retained pricing changes yet. A current price alone does not establish a historical trend.
How this profile is supported
Identity and profile
Reviewed vendor source
Read original source ↗Facts apply to the named version and check date. Send a sourced correction if something changed.