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Stonly

● Identity checked

Research · Vendor site 2026-10-04

Stonly is a knowledge management platform for customer service teams, combining guided help content, AI agents, and automations inside support workflows. It targets faster agent answers, higher self-serve resolution, and measurable reductions in tickets and training time.

Updated 2026-10-04View sources
Official website
Category
Research
Free access
Not confirmed
API access
Not confirmed

Is Stonly right for you?

A good fit for

Support and success teams that need in-product guides, knowledge bases, and AI-assisted customer service.

Before you choose

Public pricing lists Small Business and Enterprise tiers without published USD monthly rates; guide views and seats are capped on Small Business.

Knowledge platform for support

Stonly markets a knowledge platform that embeds guides and AI assistance where agents and customers work, aiming to cut tickets, shorten resolution times, and reduce onboarding for support teams.

What it can do

Features & capabilities

Unknown is different from unavailable. Each fact carries its own evidence.

CapabilityValueEvidenceChecked
Knowledge guidesHomepage promises personalized knowledge, AI, and automation to speed agents and self-serve support.Facts sourced2026-10-04
Small Business limitsPricing lists 4,000 guide views, five team members, and one knowledge base on Small Business.Facts sourced2026-10-04
Enterprise add-onsEnterprise plans can add help desk integrations, AI agents, automations, and SSO.Facts sourced2026-10-04

Understand the total cost

Stonly pricing & plans

Pricing

Not listed

Official monthly price not confirmed

API
Not confirmed
Explore pricing & history

Alternatives to Stonly

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The practical questions

Frequently asked questions

What is Stonly used for?

Stonly is a knowledge management platform for customer service teams, combining guided help content, AI agents, and automations inside support workflows. It targets faster agent answers, higher self-serve resolution, and measurable reductions in tickets and training time.

Does Stonly have a free plan?

Not confirmed. This record does not confirm an ongoing free plan.

How much does Stonly cost?

A listed monthly price has not been confirmed. See the plan cards for entitlements, billing commitments and seat minimums.

Can I use Stonly through an API?

Not confirmed. API access and subscription access may have different terms; consult the linked sources.

What should I check before choosing it?

Public pricing lists Small Business and Enterprise tiers without published USD monthly rates; guide views and seats are capped on Small Business.

Price history

No retained pricing changes yet. A current price alone does not establish a historical trend.

How this profile is supported

Facts apply to the named version and check date. Send a sourced correction if something changed.