Help Desk Free
Free
Per user per month pricing table
- AI assists
- 50 per company
- Seats
- 3 seats
Finding the possibilities
Richpanel
● Identity checkedAssistant · Vendor site 2026-10-04
It integrates with Shopify stacks and legacy desks such as Zendesk while adding social moderation and translation features.
- Category
- Assistant
- Free access
- Help Desk Free plan is $0 per user per month with basic reporting, 50 AI assists per company, and three seats on the pricing page.
- API access
- Not confirmed
Is Richpanel right for you?
A good fit for
Ecommerce support teams that want AI-assisted replies, self-service portals, and multichannel agent tooling in one stack.
Before you choose
Help Desk Starter begins at $29 per user per month; self-service and Sidekick products carry separate order-volume-based tiers.
AI-native ecommerce support
Richpanel pairs agent desks and customer self-service with Sidekick AI, social moderation, and deep ecommerce integrations.
What it can do
Features & capabilities
Unknown is different from unavailable. Each fact carries its own evidence.
| Capability | Value | Evidence | Checked |
|---|---|---|---|
| Sidekick AI | Pricing area describes Sidekick auto-replies, draft assistance, and two-way translations trained on your data. | Facts sourced | 2026-10-04 |
| Self-service portal | Self-Service product automates order management, returns, and branded help centers on your site. | Facts sourced | 2026-10-04 |
| Ecommerce integrations | Marketing lists Shopify, Recharge, Loop, TikTok Shop, Klaviyo, and major help desks among connectors. | Facts sourced | 2026-10-04 |
Understand the total cost
Richpanel pricing & plans
Help Desk Starter
$29.00 /mo
Billed per user per month on monthly toggle
- Channels
- Email and live chat on pricing table
- Automations
- Up to 3 campaigns listed
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Explore toolThe practical questions
Frequently asked questions
What is Richpanel used for?
It integrates with Shopify stacks and legacy desks such as Zendesk while adding social moderation and translation features.
Does Richpanel have a free plan?
Help Desk Free plan is $0 per user per month with basic reporting, 50 AI assists per company, and three seats on the pricing page.. This record lists ongoing free access; check the plan limits before starting.
How much does Richpanel cost?
The listed monthly price is $29.00 USD at monthly billing. See the plan cards for entitlements, billing commitments and seat minimums.
Can I use Richpanel through an API?
Not confirmed. API access and subscription access may have different terms; consult the linked sources.
What should I check before choosing it?
Help Desk Starter begins at $29 per user per month; self-service and Sidekick products carry separate order-volume-based tiers.
Price history
No retained pricing changes yet. A current price alone does not establish a historical trend.
How this profile is supported
Identity and profile
Reviewed vendor source
Read original source ↗Facts apply to the named version and check date. Send a sourced correction if something changed.