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ReSponse CX

● Identity checked

Assistant · Vendor site 2026-10-04

ResponseCX by StateSet deploys pay-per-resolution AI agents that cancel orders, process returns, update subscriptions, and issue refunds across Shopify, Recharge, Gorgias, and Stripe. Pricing charges autonomous outcomes instead of seats, with self-serve Starter and guided Growth launch paths.

Updated 2026-10-04View sources
Official website
Category
Assistant
Free access
Starter self-serve signup shows $0 due today while saving a card for metered autonomous outcomes billed later.
API access
Not confirmed

Is ReSponse CX right for you?

A good fit for

Ecommerce and CX teams on Shopify or Gorgias that want autonomous order, return, and subscription resolutions with audit trails.

Before you choose

Growth lists a $5,000 per month platform fee charged at activation plus $2.00 per autonomous outcome; Starter bills $2.50 per outcome without a platform fee.

Autonomous CX agents

ResponseCX markets StateSet-built agents for email, chat, social, and voice that resolve ecommerce outcomes with guardrails, analytics, and optional guided launch support.

What it can do

Features & capabilities

Unknown is different from unavailable. Each fact carries its own evidence.

CapabilityValueEvidenceChecked
Outcome pricingPricing page headline reads Pay for Resolutions, Not Seats with autonomous outcome metering.Facts sourced2026-10-04
Commerce integrationsHomepage meta describes refunds and subscription updates across Shopify, Recharge, Gorgias, and Stripe.Facts sourced2026-10-04
Growth platform feeGrowth plan advertises a $5,000 per month platform fee due at activation.Facts sourced2026-10-04

Understand the total cost

ReSponse CX pricing & plans

Starter

Not listed

Self-serve; $0 due today with card on file for metered outcomes

Outcome rate
$2.50 per autonomous outcome after resolution
Channels
One channel (Email or Chat) on Starter
Explore pricing & history

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The practical questions

Frequently asked questions

What is ReSponse CX used for?

ResponseCX by StateSet deploys pay-per-resolution AI agents that cancel orders, process returns, update subscriptions, and issue refunds across Shopify, Recharge, Gorgias, and Stripe. Pricing charges autonomous outcomes instead of seats, with self-serve Starter and guided Growth launch paths.

Does ReSponse CX have a free plan?

Starter self-serve signup shows $0 due today while saving a card for metered autonomous outcomes billed later.. This record does not confirm an ongoing free plan.

How much does ReSponse CX cost?

The listed monthly price is $5000.00 USD at monthly billing. See the plan cards for entitlements, billing commitments and seat minimums.

Can I use ReSponse CX through an API?

Not confirmed. API access and subscription access may have different terms; consult the linked sources.

What should I check before choosing it?

Growth lists a $5,000 per month platform fee charged at activation plus $2.00 per autonomous outcome; Starter bills $2.50 per outcome without a platform fee.

Price history

No retained pricing changes yet. A current price alone does not establish a historical trend.

How this profile is supported

Facts apply to the named version and check date. Send a sourced correction if something changed.