Pricing
Not listed
Official monthly price not confirmed
- API
- Asynchronous widget embed and server-signed HS256 JWT visitor identity documented; Not confirmed: public REST API access is not established.
ReleaseDock
● Identity checkedAI customer support and hosted help centers · Official-source review 2026-10-09
ReleaseDock combines a website widget, support inbox, help center and announcements. Its AI agent answers from reviewed articles with citations and advertises human handoff with the full conversation transcript.
- Category
- AI customer support and hosted help centers
- Free access
- Seven-day all-feature trial with no card. At expiry the project becomes read-only until upgrade; no ongoing free active-support plan confirmed.
- API access
- Asynchronous widget embed and server-signed HS256 JWT visitor identity documented; Not confirmed: public REST API access is not established.
Is ReleaseDock right for you?
A good fit for
Relevant to teams maintaining accurate help articles and a staffed escalation process for customer support.
Before you choose
Paid prices, AI allowances, seat limits and retention terms are unconfirmed. Custom-domain pages and Markdown/ZIP import are advertised. Copilot reply suggestions are advisory and sent by the team; autonomous agent answers are a separate workflow. Demonstrated deflection figures are not independent outcome measurements. Shadow DOM style isolation does not establish complete security isolation. No widget embedded, customer conversation or article import tested.
Workflow and handoff
Publish reviewed help articles, configure a dependable human handoff, and test unanswered or ambiguous questions before exposing AI support to customers.
Pricing and practical limits
Paid prices, AI allowances, seat limits and retention terms are unconfirmed. Custom-domain pages and Markdown/ZIP import are advertised. Copilot reply suggestions are advisory and sent by the team; autonomous agent answers are a separate workflow. Demonstrated deflection figures are not independent outcome measurements. Shadow DOM style isolation does not establish complete security isolation. No widget embedded, customer conversation or article import tested.
Review method
Official product evidence reviewed on 2026-10-09; product artwork inspected visually. No hands-on vendor application test was performed. Application performance, security claims and plan enforcement were not independently tested.
What it can do
Features & capabilities
Unknown is different from unavailable. Each fact carries its own evidence.
| Capability | Value | Evidence | Checked |
|---|---|---|---|
| Product workflow | ReleaseDock combines a website widget, support inbox, help center and announcements. Its AI agent answers from reviewed articles with citations and advertises human handoff with the full conversation transcript. | Facts sourced | 2026-10-09 |
| Pricing and restrictions | Paid prices, AI allowances, seat limits and retention terms are unconfirmed. Custom-domain pages and Markdown/ZIP import are advertised. Copilot reply suggestions are advisory and sent by the team; autonomous agent answers are a separate workflow. Demonstrated deflection figures are not independent outcome measurements. Shadow DOM style isolation does not establish complete security isolation. No widget embedded, customer conversation or article import tested. | Facts sourced | 2026-10-09 |
Understand the total cost
ReleaseDock pricing & plans
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Explore toolThe practical questions
Frequently asked questions
Was the application hands-on tested?
No. This listing is based on dated official-source evidence and a visual artwork check. Unconfirmed costs and restrictions are identified explicitly.
What is ReleaseDock used for?
ReleaseDock combines a website widget, support inbox, help center and announcements. Its AI agent answers from reviewed articles with citations and advertises human handoff with the full conversation transcript.
Does ReleaseDock have a free plan?
Seven-day all-feature trial with no card. At expiry the project becomes read-only until upgrade; no ongoing free active-support plan confirmed.. This record does not confirm an ongoing free plan.
How much does ReleaseDock cost?
A listed monthly price has not been confirmed. See the plan cards for entitlements, billing commitments and seat minimums.
Can I use ReleaseDock through an API?
Asynchronous widget embed and server-signed HS256 JWT visitor identity documented; Not confirmed: public REST API access is not established.. API access and subscription access may have different terms; consult the linked sources.
What should I check before choosing it?
Paid prices, AI allowances, seat limits and retention terms are unconfirmed. Custom-domain pages and Markdown/ZIP import are advertised. Copilot reply suggestions are advisory and sent by the team; autonomous agent answers are a separate workflow. Demonstrated deflection figures are not independent outcome measurements. Shadow DOM style isolation does not establish complete security isolation. No widget embedded, customer conversation or article import tested.
Price history
No retained pricing changes yet. A current price alone does not establish a historical trend.
How this profile is supported
Official product information
Current official product source read individually; product artwork inspected visually.
Read original source ↗Pricing review
Official product page reviewed for disclosed costs; unverified prices and allowances are identified in the listing.
Read original source ↗Facts apply to the named version and check date. Send a sourced correction if something changed.