Starter
$29.00 /mo
$29 per user/month on Starter
- AI resolutions
- 25 included per month
- Channels
- Shared email inbox and live chat
Finding the possibilities
Productlane
● Identity checkedAssistant · Vendor site 2026-10-04
Productlane is a customer support platform for software companies combining email, live chat, and Slack in one inbox. Its Productlane Agent resolves tickets using code-aware AI, while self-updating help centers sync from GitHub and Linear with feedback and changelog portals.
- Category
- Assistant
- Free access
- Not confirmed
- API access
- Navigation links to API docs and MCP resources for extending support workflows.
Is Productlane right for you?
A good fit for
SaaS support and product teams replacing fragmented inbox, docs, and feedback tools.
Before you choose
Starter includes 25 AI resolutions per month before $0.79 per additional resolution.
Autonomous support for modern companies
Productlane combines an AI support agent with omnichannel inbox, help center, and feedback portal features tailored to software teams.
What it can do
Features & capabilities
Unknown is different from unavailable. Each fact carries its own evidence.
| Capability | Value | Evidence | Checked |
|---|---|---|---|
| Productlane Agent | Homepage demo shows the agent answering support tickets using product context. | Facts sourced | 2026-10-04 |
| Starter plan | Pricing lists Starter at $29 per user/month with 25 AI resolutions included. | Facts sourced | 2026-10-04 |
Understand the total cost
Productlane pricing & plans
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Explore toolThe practical questions
Frequently asked questions
What is Productlane used for?
Productlane is a customer support platform for software companies combining email, live chat, and Slack in one inbox. Its Productlane Agent resolves tickets using code-aware AI, while self-updating help centers sync from GitHub and Linear with feedback and changelog portals.
Does Productlane have a free plan?
Not confirmed. This record does not confirm an ongoing free plan.
How much does Productlane cost?
The listed monthly price is $29.00 USD at monthly billing. See the plan cards for entitlements, billing commitments and seat minimums.
Can I use Productlane through an API?
Navigation links to API docs and MCP resources for extending support workflows.. API access and subscription access may have different terms; consult the linked sources.
What should I check before choosing it?
Starter includes 25 AI resolutions per month before $0.79 per additional resolution.
Price history
No retained pricing changes yet. A current price alone does not establish a historical trend.
How this profile is supported
Identity and profile
Reviewed vendor source
Read original source ↗Facts apply to the named version and check date. Send a sourced correction if something changed.