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Offboard

● Identity checked

AI cancellation interviews · Official-source review 2026-10-09 UTC

Offboard uses a cancellation link to start an AI exit interview, summarize reasons and identify patterns. It also advertises context-dependent retention offers and feedback delivery to a product team.

Updated 2026-10-09View sources
Official website
Category
AI cancellation interviews
Free access
No ongoing free plan confirmed; abandoned interviews are not billed.
API access
Zapier triggers for completed interviews, weekly summaries and churn alerts; billing-provider coverage unconfirmed.

Is Offboard right for you?

A good fit for

Fits SaaS teams that preserve an accessible cancellation path and verify offer rules and billing integration before enabling automated changes.

Before you choose

The displayed price is $0.99 per completed interview with no subscription, setup fee or seat license; abandoned sessions cost nothing. Exact billing providers and offer application requirements are unconfirmed. The page advertises anonymous feedback alongside billing-linked retention, so privacy boundaries and identifying data should be confirmed before launch. Retention testimonials and no-tracking claims were not independently verified. No cancellation flow, billing account or Zapier trigger was connected or tested.

Workflow and handoff

Confirm the cancellation and billing flow in a test environment, define authorized offers, inspect interview data handling and review generated reasons before changing retention policy.

Pricing and practical limits

The displayed price is $0.99 per completed interview with no subscription, setup fee or seat license; abandoned sessions cost nothing. Exact billing providers and offer application requirements are unconfirmed. The page advertises anonymous feedback alongside billing-linked retention, so privacy boundaries and identifying data should be confirmed before launch. Retention testimonials and no-tracking claims were not independently verified. No cancellation flow, billing account or Zapier trigger was connected or tested.

Review method

Relevant official-source evidence reviewed individually on 2026-10-09 UTC (October 10 in India). Selected product artwork inspected visually. No hands-on vendor application test was performed. Performance, security and plan enforcement were not independently tested.

What it can do

Features & capabilities

Unknown is different from unavailable. Each fact carries its own evidence.

CapabilityValueEvidenceChecked
Documented workflowOffboard uses a cancellation link to start an AI exit interview, summarize reasons and identify patterns. It also advertises context-dependent retention offers and feedback delivery to a product team.Facts sourced2026-10-09

Understand the total cost

Offboard pricing & plans

Completed interviews

$0.99 / completed interview

Usage pricing; no subscription or seat license

Allowance and restrictions
Only completed interviews billed; abandoned sessions not charged.
Explore pricing & history

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The practical questions

Frequently asked questions

Was this product hands-on tested?

No. The listing uses dated official-source evidence and visual artwork review. Unconfirmed pricing, allowances and integrations are stated explicitly.

What is Offboard used for?

Offboard uses a cancellation link to start an AI exit interview, summarize reasons and identify patterns. It also advertises context-dependent retention offers and feedback delivery to a product team.

Does Offboard have a free plan?

No ongoing free plan confirmed; abandoned interviews are not billed.. This record does not confirm an ongoing free plan.

How much does Offboard cost?

$0.99 / completed interview. See the billing terms below. See the plan cards for entitlements, billing commitments and seat minimums.

Can I use Offboard through an API?

Zapier triggers for completed interviews, weekly summaries and churn alerts; billing-provider coverage unconfirmed.. API access and subscription access may have different terms; consult the linked sources.

What should I check before choosing it?

The displayed price is $0.99 per completed interview with no subscription, setup fee or seat license; abandoned sessions cost nothing. Exact billing providers and offer application requirements are unconfirmed. The page advertises anonymous feedback alongside billing-linked retention, so privacy boundaries and identifying data should be confirmed before launch. Retention testimonials and no-tracking claims were not independently verified. No cancellation flow, billing account or Zapier trigger was connected or tested.

Price history

No retained pricing changes yet. A current price alone does not establish a historical trend.

How this profile is supported

Official product information

Product identity and relevant official-source evidence reviewed individually.

Read original source ↗
Costs and constraints

The displayed price is $0.99 per completed interview with no subscription, setup fee or seat license; abandoned sessions cost nothing. Exact billing providers and offer application requirements are unconfirmed. The page advertises anonymous feedback alongside billing-linked retention, so privacy boundaries and identifying data should be confirmed before launch. Retention testimonials and no-tracking claims were not independently verified. No cancellation flow, billing account or Zapier trigger was connected or tested.

Read original source ↗

Facts apply to the named version and check date. Send a sourced correction if something changed.