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Lucidya

● Identity checked

Assistant · Vendor site 2026-10-04

Lucidya is an AI-native customer experience management platform for listening, profiling, AI agents, surveys, and media monitoring across Arabic and global markets. It unifies social listening, omni-channel support, and executive reporting for enterprise CX teams.

Updated 2026-10-04View sources
Official website
Category
Assistant
Free access
Not confirmed
API access
Add-ons page lists API and Integrations to connect Lucidya with external systems.

Is Lucidya right for you?

A good fit for

Enterprise marketing, customer service, and insights teams needing unified CX intelligence in MENA and global regions.

Before you choose

Pricing is request-demo driven and no public monthly USD plans were published on lucidya.com.

AI-native CXM suite

Lucidya combines listening, engagement, surveys, and AI agents for enterprise customer experience teams.

What it can do

Features & capabilities

Unknown is different from unavailable. Each fact carries its own evidence.

CapabilityValueEvidenceChecked
OmniServeProduct menu includes OmniServe for customer support and team performance management.Facts sourced2026-10-04
Social listeningPlatform markets social listening, sentiment, and competitor monitoring.Facts sourced2026-10-04
AI AgentLucidya lists an AI Agent product for automated personalized support.Facts sourced2026-10-04

Understand the total cost

Lucidya pricing & plans

Pricing

Not listed

Official monthly price not confirmed

API
Add-ons page lists API and Integrations to connect Lucidya with external systems.
Explore pricing & history

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The practical questions

Frequently asked questions

What is Lucidya used for?

Lucidya is an AI-native customer experience management platform for listening, profiling, AI agents, surveys, and media monitoring across Arabic and global markets. It unifies social listening, omni-channel support, and executive reporting for enterprise CX teams.

Does Lucidya have a free plan?

Not confirmed. This record does not confirm an ongoing free plan.

How much does Lucidya cost?

A listed monthly price has not been confirmed. See the plan cards for entitlements, billing commitments and seat minimums.

Can I use Lucidya through an API?

Add-ons page lists API and Integrations to connect Lucidya with external systems.. API access and subscription access may have different terms; consult the linked sources.

What should I check before choosing it?

Pricing is request-demo driven and no public monthly USD plans were published on lucidya.com.

Price history

No retained pricing changes yet. A current price alone does not establish a historical trend.

How this profile is supported

Facts apply to the named version and check date. Send a sourced correction if something changed.