Starter
$50.00 /mo
Listed at $50 per month with a 7-day free trial and no credit card required.
- Seats
- 3 seats on Starter
- Tickets
- 300 tickets per month
Finding the possibilities
Letterbook
● Identity checkedAssistant · Vendor site 2026-10-04
Letterbook is an AI-native customer support platform for ticketing, omnichannel inboxes, analytics, and autonomous support workflows. It connects company data, Stripe billing context, knowledge bases, and AI agents to resolve tickets across email, Discord, and API channels.
- Category
- Assistant
- Free access
- Paid tiers advertise a 7-day free trial with no credit card; there is no always-free production tier listed on the pricing page.
- API access
- Product navigation lists Email, Discord, and API as supported omnichannel support channels.
Is Letterbook right for you?
A good fit for
Startups and scaling SaaS teams replacing legacy helpdesks with an AI-native support stack tied to billing and product data.
Before you choose
Starter includes 300 tickets per month and 3 seats; higher tiers raise ticket and seat limits.
AI-native support platform
Letterbook markets a modern helpdesk with ticketing, omnichannel inboxes, AI triage, billing-aware workflows, and hosted knowledge for customer self-service.
What it can do
Features & capabilities
Unknown is different from unavailable. Each fact carries its own evidence.
| Capability | Value | Evidence | Checked |
|---|---|---|---|
| AI agent | Homepage navigation highlights an AI agent with connected database and Stripe context for support automation. | Facts sourced | 2026-10-04 |
| Billing workflows | Marketing lists solving billing issues such as refunds and cancellations inside support flows. | Facts sourced | 2026-10-04 |
| Knowledge | Site advertises hosted help centers and internal knowledge bases for customer self-service. | Facts sourced | 2026-10-04 |
Understand the total cost
Letterbook pricing & plans
Growth
$200.00 /mo
Listed at $200 per month with a 7-day free trial.
- Seats
- 10 seats on Growth
- Tickets
- 1,000 tickets per month
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Explore toolThe practical questions
Frequently asked questions
What is Letterbook used for?
Letterbook is an AI-native customer support platform for ticketing, omnichannel inboxes, analytics, and autonomous support workflows. It connects company data, Stripe billing context, knowledge bases, and AI agents to resolve tickets across email, Discord, and API channels.
Does Letterbook have a free plan?
Paid tiers advertise a 7-day free trial with no credit card; there is no always-free production tier listed on the pricing page.. This record does not confirm an ongoing free plan.
How much does Letterbook cost?
The listed monthly price is $50.00 USD at monthly billing. See the plan cards for entitlements, billing commitments and seat minimums.
Can I use Letterbook through an API?
Product navigation lists Email, Discord, and API as supported omnichannel support channels.. API access and subscription access may have different terms; consult the linked sources.
What should I check before choosing it?
Starter includes 300 tickets per month and 3 seats; higher tiers raise ticket and seat limits.
Price history
No retained pricing changes yet. A current price alone does not establish a historical trend.
How this profile is supported
Identity and profile
Reviewed vendor source
Read original source ↗Facts apply to the named version and check date. Send a sourced correction if something changed.