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KnowledgeBase AI

● Identity checked

Research · Vendor site 2026-10-04

KnowledgeBase is hosted knowledge base software from Text for customer self-service help centers. It provides article authoring, branding, and support-site hosting with a free trial and monthly or annual subscriptions for additional knowledge bases.

Updated 2026-10-04View sources
Official website
Category
Research
Free access
Free trial lets teams start without payment before choosing a paid KnowledgeBase subscription.
API access
Not confirmed

Is KnowledgeBase AI right for you?

A good fit for

Support and success teams that need a branded help center integrated with Text customer service products.

Before you choose

Additional knowledge bases cost extra beyond the base subscription; annual billing advertises a discount versus monthly.

Customer knowledge bases

KnowledgeBase helps teams publish searchable help centers with trial access and paid monthly plans for production use.

What it can do

Features & capabilities

Unknown is different from unavailable. Each fact carries its own evidence.

CapabilityValueEvidenceChecked
Help center hostingSite markets hosted knowledge base software for customer help centers.Facts sourced2026-10-04
Monthly planPricing schema lists KnowledgeBase monthly at $59 USD.Facts sourced2026-10-04
Text suiteKnowledgeBase is published by Text alongside LiveChat and related support products.Facts sourced2026-10-04

Understand the total cost

KnowledgeBase AI pricing & plans

KnowledgeBase (monthly)

$59.00 /mo

Billed monthly at $59 per month.

Add-ons
Additional knowledge bases available for $24.99 each
Trial
Start free trial before subscribing
Explore pricing & history

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The practical questions

Frequently asked questions

What is KnowledgeBase AI used for?

KnowledgeBase is hosted knowledge base software from Text for customer self-service help centers. It provides article authoring, branding, and support-site hosting with a free trial and monthly or annual subscriptions for additional knowledge bases.

Does KnowledgeBase AI have a free plan?

Free trial lets teams start without payment before choosing a paid KnowledgeBase subscription.. This record does not confirm an ongoing free plan.

How much does KnowledgeBase AI cost?

The listed monthly price is $59.00 USD at monthly billing. See the plan cards for entitlements, billing commitments and seat minimums.

Can I use KnowledgeBase AI through an API?

Not confirmed. API access and subscription access may have different terms; consult the linked sources.

What should I check before choosing it?

Additional knowledge bases cost extra beyond the base subscription; annual billing advertises a discount versus monthly.

Price history

No retained pricing changes yet. A current price alone does not establish a historical trend.

How this profile is supported

Facts apply to the named version and check date. Send a sourced correction if something changed.