Pricing
Not listed
Official monthly price not confirmed
- API
- Fin exposes an API platform and MCP integrations to connect customer data and external systems.
Intercom Fin
● Identity checkedResearch · Vendor site 2026-10-04
Fin is Intercom’s AI customer agent for service, sales, and ecommerce that resolves tickets across chat, email, voice, and social channels. It can run on Intercom’s helpdesk or connect to external desks like Salesforce, Freshdesk, and HubSpot with outcome-based pricing plus optional Operator analytics add-ons.
- Category
- Research
- Free access
- Fin pricing advertises a free 14-day trial rather than a permanent free tier.
- API access
- Fin exposes an API platform and MCP integrations to connect customer data and external systems.
Is Intercom Fin right for you?
A good fit for
Customer experience teams deploying an AI agent for support deflection, sales qualification, or ecommerce assistance.
Before you choose
Core Fin pricing is per resolved outcome with minimum volume commitments rather than flat monthly seat prices alone.
AI customer agent
Fin markets itself as a high-performing customer agent with train-test-deploy analytics loops. Pricing combines per-outcome fees with Intercom helpdesk seats or standalone deployment on existing support stacks.
What it can do
Features & capabilities
Unknown is different from unavailable. Each fact carries its own evidence.
| Capability | Value | Evidence | Checked |
|---|---|---|---|
| Channels | Fin handles chat, email, voice, WhatsApp, SMS, Slack, and social surfaces. | Facts sourced | 2026-10-04 |
| Helpdesk choice | Can attach to Intercom’s helpdesk or third-party desks listed on the pricing page. | Facts sourced | 2026-10-04 |
| Operator add-on | Operator analytics add-on is listed from $99 per month separate from outcome fees. | Facts sourced | 2026-10-04 |
Understand the total cost
Intercom Fin pricing & plans
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Explore toolThe practical questions
Frequently asked questions
What is Intercom Fin used for?
Fin is Intercom’s AI customer agent for service, sales, and ecommerce that resolves tickets across chat, email, voice, and social channels. It can run on Intercom’s helpdesk or connect to external desks like Salesforce, Freshdesk, and HubSpot with outcome-based pricing plus optional Operator analytics add-ons.
Does Intercom Fin have a free plan?
Fin pricing advertises a free 14-day trial rather than a permanent free tier.. This record does not confirm an ongoing free plan.
How much does Intercom Fin cost?
A listed monthly price has not been confirmed. See the plan cards for entitlements, billing commitments and seat minimums.
Can I use Intercom Fin through an API?
Fin exposes an API platform and MCP integrations to connect customer data and external systems.. API access and subscription access may have different terms; consult the linked sources.
What should I check before choosing it?
Core Fin pricing is per resolved outcome with minimum volume commitments rather than flat monthly seat prices alone.
Price history
No retained pricing changes yet. A current price alone does not establish a historical trend.
How this profile is supported
Identity and profile
Reviewed vendor source
Read original source ↗Facts apply to the named version and check date. Send a sourced correction if something changed.