Resolution plan
$245.00 /mo
USD monthly minimum; promotional rate terms need confirmation
- Included scope
- First 500 resolutions; then $0.49 each through 2,500
ify
● Identity checkedAI support resolution · Official-source review 2026-10-09
ify works with supported helpdesks to answer and resolve support requests using knowledge and connected business tools. It records tickets and actions and hands exceptions to people with context and approval history.
- Category
- AI support resolution
- Free access
- Seven-day trial scoped with the team; no ongoing free plan was established.
- API access
- Freshdesk, Zendesk, Salesforce, HubSpot and other integrations are advertised; public developer API access was not verified.
Is ify right for you?
A good fit for
Relevant to support teams piloting approved resolutions without migrating their existing helpdesk.
Before you choose
Promotional pricing is $0.49/resolution, regularly $0.99, with a $245/month minimum covering up to 500; extras are $0.49 through 2,500, then custom volume terms. Unused resolutions do not carry over. Same-issue reopened tickets are credited; required approvals/handoffs can still count when ify completes its portion. Bug reproduction is marked Building. Refund/account actions need approved scopes; resolution correctness and integration breadth were not tested.
Workflow and handoff
Use test tickets without financial consequences, validate completed actions and reopen credits and define approval and escalation rules before connecting live billing.
Pricing and practical limits
Promotional pricing is $0.49/resolution, regularly $0.99, with a $245/month minimum covering up to 500; extras are $0.49 through 2,500, then custom volume terms. Unused resolutions do not carry over. Same-issue reopened tickets are credited; required approvals/handoffs can still count when ify completes its portion. Bug reproduction is marked Building. Refund/account actions need approved scopes; resolution correctness and integration breadth were not tested.
Review method
Official product evidence reviewed on 2026-10-09; product artwork inspected visually. No hands-on vendor application test was performed. Application performance, security claims and plan enforcement were not independently tested.
What it can do
Features & capabilities
Unknown is different from unavailable. Each fact carries its own evidence.
| Capability | Value | Evidence | Checked |
|---|---|---|---|
| Product workflow | ify works with supported helpdesks to answer and resolve support requests using knowledge and connected business tools. It records tickets and actions and hands exceptions to people with context and approval history. | Facts sourced | 2026-10-09 |
| Pricing and restrictions | Promotional pricing is $0.49/resolution, regularly $0.99, with a $245/month minimum covering up to 500; extras are $0.49 through 2,500, then custom volume terms. Unused resolutions do not carry over. Same-issue reopened tickets are credited; required approvals/handoffs can still count when ify completes its portion. Bug reproduction is marked Building. Refund/account actions need approved scopes; resolution correctness and integration breadth were not tested. | Facts sourced | 2026-10-09 |
Understand the total cost
ify pricing & plans
Higher volume
Not listed
Custom above 2,500 resolutions/month
- Included scope
- Volume terms, dedicated manager and scoped SLA
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Frequently asked questions
Was the application hands-on tested?
No. This listing is based on dated official-source evidence and a visual artwork check. Unconfirmed costs and restrictions are identified explicitly.
What is ify used for?
ify works with supported helpdesks to answer and resolve support requests using knowledge and connected business tools. It records tickets and actions and hands exceptions to people with context and approval history.
Does ify have a free plan?
Seven-day trial scoped with the team; no ongoing free plan was established.. This record does not confirm an ongoing free plan.
How much does ify cost?
The listed monthly price is $245.00 USD at monthly billing. See the plan cards for entitlements, billing commitments and seat minimums.
Can I use ify through an API?
Freshdesk, Zendesk, Salesforce, HubSpot and other integrations are advertised; public developer API access was not verified.. API access and subscription access may have different terms; consult the linked sources.
What should I check before choosing it?
Promotional pricing is $0.49/resolution, regularly $0.99, with a $245/month minimum covering up to 500; extras are $0.49 through 2,500, then custom volume terms. Unused resolutions do not carry over. Same-issue reopened tickets are credited; required approvals/handoffs can still count when ify completes its portion. Bug reproduction is marked Building. Refund/account actions need approved scopes; resolution correctness and integration breadth were not tested.
Price history
No retained pricing changes yet. A current price alone does not establish a historical trend.
How this profile is supported
Official product information
Current official product source read individually; product artwork inspected visually.
Read original source ↗Pricing review
Official pricing and billing restrictions read individually.
Read original source ↗Facts apply to the named version and check date. Send a sourced correction if something changed.