Free
Free
Free forever tier on Helploom pricing
- Threads
- 30 active threads per month
- Seats
- 3 team seats
Finding the possibilities
Helploom
● Identity checkedAssistant · Vendor site 2026-10-04
Helploom is flat-rate customer support software with live chat, a help center, Slack notifications, and optional AI autopilot trained on uploaded docs or URLs. It advertises quick setup and unlimited agents on paid tiers compared with per-seat incumbents.
- Category
- Assistant
- Free access
- The Free plan is $0 per month with 30 active threads per month and 3 team seats.
- API access
- Not confirmed
Is Helploom right for you?
A good fit for
Small teams replacing Intercom, Crisp, or Help Scout who want predictable pricing and optional AI deflection.
Before you choose
Free tier caps active chat threads at 30 per month; Plus AI autopilot includes 5,000 AI messages per month.
Simple support pricing
Helploom pairs unlimited-agent live chat and help centers with an optional $59/month AI tier so growing teams can automate repetitive tickets without enterprise contracts.
What it can do
Features & capabilities
Unknown is different from unavailable. Each fact carries its own evidence.
| Capability | Value | Evidence | Checked |
|---|---|---|---|
| Live chat widget | All tiers include a customizable live chat widget and help center essentials. | Facts sourced | 2026-10-04 |
| AI autopilot | Plus trains AI on uploaded PDFs, docs, or URLs for intelligent auto-pilot replies. | Facts sourced | 2026-10-04 |
| Slack integration | Free and paid plans list Slack integration for notifications. | Facts sourced | 2026-10-04 |
Understand the total cost
Helploom pricing & plans
Base
$29.00 /mo
Listed at $29 per month on Helploom pricing
- Threads
- Unlimited threads
- Help center
- Advanced help center with no content limits
Plus
$59.00 /mo
Listed at $59 per month on Helploom pricing
- AI messages
- 5,000 AI messages per month
- Knowledge base
- 250 MB knowledge base uploads
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Explore toolThe practical questions
Frequently asked questions
What is a thread on Helploom?
The pricing FAQ explains threads as customer conversations; the Free plan limits how many can be active each month.
What happens if AI message credits run out?
The FAQ addresses running out of AI Agent message credits on paid Plus plans.
What is Helploom used for?
Helploom is flat-rate customer support software with live chat, a help center, Slack notifications, and optional AI autopilot trained on uploaded docs or URLs. It advertises quick setup and unlimited agents on paid tiers compared with per-seat incumbents.
Does Helploom have a free plan?
The Free plan is $0 per month with 30 active threads per month and 3 team seats.. This record lists ongoing free access; check the plan limits before starting.
How much does Helploom cost?
The listed monthly price is $29.00 USD at monthly billing. See the plan cards for entitlements, billing commitments and seat minimums.
Can I use Helploom through an API?
Not confirmed. API access and subscription access may have different terms; consult the linked sources.
What should I check before choosing it?
Free tier caps active chat threads at 30 per month; Plus AI autopilot includes 5,000 AI messages per month.
Price history
No retained pricing changes yet. A current price alone does not establish a historical trend.
How this profile is supported
Identity and profile
Reviewed vendor source
Read original source ↗Facts apply to the named version and check date. Send a sourced correction if something changed.