Sites
$5.00 /mo
Frappe Cloud Sites hosting listed from $5 per month onwards on Helpdesk pricing.
- Hosting
- Shared server site with managed upgrades and backups
- Agents
- Helpdesk marketing states unlimited agents without per-seat fees
Frappe Helpdesk
● Identity checkedAssistant · Vendor site 2026-10-04
Frappe Helpdesk is open-source ticketing software with unlimited agents, SLAs, assignment rules, customer self-service, reporting, and a mobile PWA. Teams typically deploy it on Frappe Cloud or self-host the Frappe stack rather than buying per-agent SaaS seats.
- Category
- Assistant
- Free access
- Helpdesk app software is open source; Frappe Cloud shared Sites hosting starts at $5 per month onwards for running the site.
- API access
- Not confirmed
Is Frappe Helpdesk right for you?
A good fit for
Support teams wanting an open-source Zendesk alternative without per-agent licensing on the application itself.
Before you choose
Hosting costs depend on Frappe Cloud compute tiers beyond the advertised $5/month entry Sites plan.
What it can do
Features & capabilities
Unknown is different from unavailable. Each fact carries its own evidence.
| Capability | Value | Evidence | Checked |
|---|---|---|---|
| Unlimited agents | Helpdesk homepage emphasizes unlimited agents without per-agent pricing. | Facts sourced | 2026-10-04 |
| SLA tooling | Feature list includes ticket management, SLAs, assignment rules, and customer self-service. | Facts sourced | 2026-10-04 |
| Cloud entry price | Pricing page references Frappe Cloud Sites from $5/month onwards to host Helpdesk. | Facts sourced | 2026-10-04 |
Understand the total cost
Frappe Helpdesk pricing & plans
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Frequently asked questions
What is Frappe Helpdesk used for?
Frappe Helpdesk is open-source ticketing software with unlimited agents, SLAs, assignment rules, customer self-service, reporting, and a mobile PWA. Teams typically deploy it on Frappe Cloud or self-host the Frappe stack rather than buying per-agent SaaS seats.
Does Frappe Helpdesk have a free plan?
Helpdesk app software is open source; Frappe Cloud shared Sites hosting starts at $5 per month onwards for running the site.. This record does not confirm an ongoing free plan.
How much does Frappe Helpdesk cost?
The listed monthly price is $5.00 USD at monthly billing. See the plan cards for entitlements, billing commitments and seat minimums.
Can I use Frappe Helpdesk through an API?
Not confirmed. API access and subscription access may have different terms; consult the linked sources.
What should I check before choosing it?
Hosting costs depend on Frappe Cloud compute tiers beyond the advertised $5/month entry Sites plan.
Price history
No retained pricing changes yet. A current price alone does not establish a historical trend.
How this profile is supported
Identity and profile
Reviewed vendor source
Read original source ↗Facts apply to the named version and check date. Send a sourced correction if something changed.