Essential
$39.00 /mo
Listed at $39 per user per month on the pricing page.
- AI Agent
- AI Agent included with pay-per-outcome billing at $0.99 per resolved outcome
Finding the possibilities
eDesk
● Identity checkedAssistant · Vendor site 2026-10-04
eDesk is AI-powered customer support software for ecommerce sellers. It unifies marketplace and webstore messages, adds an AI Agent that resolves tickets, and bundles translation, chatbot, reviews, and reporting tools for multichannel support teams.
- Category
- Assistant
- Free access
- Not confirmed
- API access
- Site links API documentation for integrations with marketplaces and ecommerce platforms.
Is eDesk right for you?
A good fit for
Ecommerce support teams handling high ticket volume across Amazon, eBay, Shopify, and similar channels.
Before you choose
AI Agent outcomes are billed at $0.99 each when the agent actually resolves or acts on a customer request.
AI ecommerce support
eDesk markets AI-powered customer service that unifies ecommerce channels, automates large portions of support, and scales pricing with team demand.
What it can do
Features & capabilities
Unknown is different from unavailable. Each fact carries its own evidence.
| Capability | Value | Evidence | Checked |
|---|---|---|---|
| Unified inbox | Consolidates customer messages from marketplaces, D2C stores, and communication channels. | Facts sourced | 2026-10-04 |
| AI Agent | Automates up to 65% of support across channels according to product marketing. | Facts sourced | 2026-10-04 |
Understand the total cost
eDesk pricing & plans
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Explore toolThe practical questions
Frequently asked questions
What is eDesk used for?
eDesk is AI-powered customer support software for ecommerce sellers. It unifies marketplace and webstore messages, adds an AI Agent that resolves tickets, and bundles translation, chatbot, reviews, and reporting tools for multichannel support teams.
Does eDesk have a free plan?
Not confirmed. This record does not confirm an ongoing free plan.
How much does eDesk cost?
The listed monthly price is $39.00 USD at monthly billing. See the plan cards for entitlements, billing commitments and seat minimums.
Can I use eDesk through an API?
Site links API documentation for integrations with marketplaces and ecommerce platforms.. API access and subscription access may have different terms; consult the linked sources.
What should I check before choosing it?
AI Agent outcomes are billed at $0.99 each when the agent actually resolves or acts on a customer request.
Price history
No retained pricing changes yet. A current price alone does not establish a historical trend.
How this profile is supported
Identity and profile
Reviewed vendor source
Read original source ↗Facts apply to the named version and check date. Send a sourced correction if something changed.