Dialpad

● Identity checked

Assistant · Vendor site 2026-10-04

Dialpad is an agentic AI communications platform that combines contact center, sales, and unified communications with autonomous AI agents across voice and digital channels. The site positions Dialpad as one stack for customer service, outbound sales, internal collaboration, and always-on agents with enterprise security and integrations to tools like Salesforce and Microsoft Teams.

Updated 2026-10-04View sources

Official website

Category: Assistant
Free access: Start free trial and try-free CTAs appear on the homepage and pricing page
API access: Not confirmed

Is Dialpad right for you?

A good fit for

Contact centers, sales teams, and enterprises that want AI-assisted voice, chat, and workflow automation in one communications platform.

Before you choose

Public pricing emphasizes conversation-based AI Agent Credits and sales contact rather than a simple monthly USD seat price on the pricing page.

Agentic customer communications

Dialpad presents a unified platform where AI agents handle conversations, hand off to humans, and integrate with CRM and collaboration apps for enterprise-scale customer experience workflows.

What it can do

Features & capabilities

Unknown is different from unavailable. Each fact carries its own evidence.

Capability	Value	Evidence	Checked
Positioning	Markets an agentic AI-powered contact center and communications platform with AI agents for voice and digital channels.	Facts sourced	2026-10-04
Products	Homepage highlights Dialpad Support, Sell, Connect, and AI Agents for service, sales, and internal collaboration.	Facts sourced	2026-10-04
Pricing model	Pricing page describes conversation-based AI Agent Credits rather than published flat monthly seat tiers.	Facts sourced	2026-10-04

Understand the total cost

Dialpad pricing & plans

Pricing

Not listed

Official monthly price not confirmed

API: Not confirmed

Explore pricing & history

Alternatives to Dialpad

View all ↗

Cloud Contact Center Services

Ringflow provides a cloud contact center and unified communications suite with voice, SMS, video meetings, IVR, and AI-assisted call tagging. Per-seat plans add CRM integrations, dialers, chatbots, and compliance features for sales and support teams.

Explore tool

Sila

Sila is an agentic WhatsApp-style messaging platform for teams and AI agents worldwide. The vendor positions it as simple instant messaging where humans and agents collaborate in the same conversations, with free entry, paid Pro and Max tiers for higher AI usage and frontier models, and an Enterprise track for SSO, compliance, and pooled usage.

Explore tool

Deshiller

deSHILLER deploys AI agents that monitor social conversations on X, LinkedIn, Reddit, Quora, YouTube, and Facebook to find buying intent and book meetings without spammy automation. It targets B2B teams that need pipeline from social channels with ban-aware engagement.

Explore tool

The practical questions

Frequently asked questions

What is Dialpad used for?

Does Dialpad have a free plan?

Start free trial and try-free CTAs appear on the homepage and pricing page. This record does not confirm an ongoing free plan.

How much does Dialpad cost?

A listed monthly price has not been confirmed. See the plan cards for entitlements, billing commitments and seat minimums.

Can I use Dialpad through an API?

Not confirmed. API access and subscription access may have different terms; consult the linked sources.

What should I check before choosing it?

Public pricing emphasizes conversation-based AI Agent Credits and sales contact rather than a simple monthly USD seat price on the pricing page.

Price history

No retained pricing changes yet. A current price alone does not establish a historical trend.

How this profile is supported

Identity and profile

Reviewed vendor source

Read original source ↗

2026-10-04

Facts apply to the named version and check date. Send a sourced correction if something changed.