Alternatives
10 best Dialpad alternatives
Tools that cover the same task as Dialpad (assistant), ranked by how completely their pricing, free tier and API access are documented. Checked Oct 4, 2026.
- Dialpad starts at
- Not listed
- Free plan
- Free trial
- API
- API unknown
- 01
Cloud Contact Center Services
Ringflow provides a cloud contact center and unified communications suite with voice, SMS, video meetings, IVR, and AI-assisted call tagging. Per-seat plans add CRM integrations, dialers, chatbots, and compliance features for sales and support teams.
Best for: Small businesses through enterprise contact centers needing US/Canada calling, queues, and AI writing aids in one seat-based UCaaS stack.
- 02
Salesforce Service Cloud
Salesforce Service Cloud is customer service software that combines case management, self-service, analytics, and Agentforce AI agents on one CRM platform. It supports contact centers, field service, IT service, and AI-assisted support workflows for large organizations.
Best for: Customer support, IT, and operations teams that need CRM-backed service workflows with optional AI agents across channels
- 03
Sila
Sila is an agentic WhatsApp-style messaging platform for teams and AI agents worldwide. The vendor positions it as simple instant messaging where humans and agents collaborate in the same conversations, with free entry, paid Pro and Max tiers for higher AI usage and frontier models, and an Enterprise track for SSO, compliance, and pooled usage.
Best for: Startups and teams that want WhatsApp-like messaging where AI agents and people share the same threads for daily work.
- 04
Deshiller
deSHILLER deploys AI agents that monitor social conversations on X, LinkedIn, Reddit, Quora, YouTube, and Facebook to find buying intent and book meetings without spammy automation. It targets B2B teams that need pipeline from social channels with ban-aware engagement.
Best for: Founders, demand-gen teams, and agencies that want AI-assisted social selling and meeting booking across major B2B networks.
- 05
Hoory
Hoory AI is an all-in-one customer support portal that combines ticketing, live chat, and AI assistants for handling customer conversations. Plans add shared channels, multilingual support, help centers, and bundled AI conversation credits with per-conversation overage pricing after included credits are used.
Best for: Support teams and small businesses that want affordable AI-assisted chat, ticketing, and contact management in one workspace.
- 06
redbooth.com
Redbooth is team collaboration software for task management, Kanban boards, Gantt timelines, and client-friendly project workspaces. Marketing emphasizes organized work across SMB and enterprise teams with chat, file sharing, and reporting on every plan tier.
Best for: Project managers and distributed teams that need Kanban, timelines, and client collaboration in one workspace.
- 07
REVE Chat
REVE Chat combines AI agents, live chat, visual chatbots, ticketing, WhatsApp campaigns, and voice bots for omnichannel customer engagement. Plans scale seats, AI conversation credits, and voice minutes for support and sales teams.
Best for: Ecommerce and service teams automating support across web chat, social, WhatsApp, email, and voice.
- 08
Jetdocs
Jetdocs provides internal request and ticketing infrastructure with workflows, approvals, SLAs, and analytics across Microsoft Teams, Slack, and web. Gerald AI agents automate ticket creation and knowledge retrieval while structured Jetdocs plans serve teams up to fifty users.
Best for: Mid-size organizations replacing manual internal requests with cross-department ticketing and optional Gerald AI agents in Microsoft 365.
- 09
AIHelp
AIHelp is a customer-support platform for mobile apps and websites combining in-app messaging, AI chatbots, smart forms, help centers, and automation. It targets games and apps that need SDK-based support, ticketing workflows, and optional AI Premium capabilities such as bots and push notifications.
Best for: Mobile game and app publishers plus web teams that want in-app chat, bots, and help-center tooling in one support stack.
- 10
Frameable
Frameable Overview AI Assistant brings a Microsoft Teams-native copilot that answers questions with quick, relevant results when standard Copilot workflows fall short. Frameable also sells Teams collaboration apps such as Whiteboard, MultiShare, and Anagrams under per-seat plans.
Best for: Microsoft Teams users and IT buyers who want Frameable’s AI assistant plus collaboration add-ons in one subscription.
Dialpad alternatives: common questions
What is the best free alternative to Dialpad?
Sila has an ongoing free plan. Free includes messaging, group chats, calling, unlimited members and invites, limited AI Contact runs on base models, and SOC 1 compliance with no credit card required. Free plans change, so check the vendor before relying on one.
What is the cheapest Dialpad alternative?
Frameable has the lowest listed starting price at $4/mo.
Which Dialpad alternatives have an API?
Salesforce Service Cloud, Deshiller, Jetdocs, AIHelp mention API or developer access.