Pricing
Not listed
Official monthly price not confirmed
- API
- Not confirmed
Assistant · Vendor site 2026-10-04
Clad is an AI support investigation layer that triages customer threads from Slack, Discord, Teams, and email, pulls analytics and backend context, and produces evidence-backed tickets with root cause and draft replies. Teams approve resolutions while Clad automates handoffs between support and engineering in about thirty minutes of setup.
Fast-moving SaaS and developer-tool companies whose support queues need automated triage and engineering-ready incident context.
Pricing is demo-led; marketing emphasizes human approval before Clad executes outbound fixes.
Clad Labs targets the gap between support and engineering by generating root-cause evidence and ready-to-file tickets before humans open another tab.
What it can do
Unknown is different from unavailable. Each fact carries its own evidence.
| Capability | Value | Evidence | Checked |
|---|---|---|---|
| Three-step workflow | Site describes triage, automated investigation with backend data, and resolve steps that feed the knowledge base. | Facts sourced | 2026-10-04 |
| Channel aggregation | Marketing ingests messy threads from Slack, Discord, Teams, and email into one investigation line. | Facts sourced | 2026-10-04 |
| Fast setup | Homepage claims tooling connects and automates in about thirty minutes. | Facts sourced | 2026-10-04 |
Understand the total cost
Pricing
Not listed
Official monthly price not confirmed
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Explore toolThe practical questions
Clad is an AI support investigation layer that triages customer threads from Slack, Discord, Teams, and email, pulls analytics and backend context, and produces evidence-backed tickets with root cause and draft replies. Teams approve resolutions while Clad automates handoffs between support and engineering in about thirty minutes of setup.
Not confirmed. This record does not confirm an ongoing free plan.
A listed monthly price has not been confirmed. See the plan cards for entitlements, billing commitments and seat minimums.
Not confirmed. API access and subscription access may have different terms; consult the linked sources.
Pricing is demo-led; marketing emphasizes human approval before Clad executes outbound fixes.
No retained pricing changes yet. A current price alone does not establish a historical trend.
Reviewed vendor source
Read original source ↗Facts apply to the named version and check date. Send a sourced correction if something changed.