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Chatling

● Identity checked

Research · Vendor site 2026-10-04

Chatling is an AI customer service platform for deploying resolution-focused agents on websites, WhatsApp, Instagram, Telegram, and Messenger. It combines knowledge-base grounding, analytics, optional API access, and human handoff so support teams deflect repetitive tickets without losing context.

Updated 2026-10-04View sources
Official website
Category
Research
Free access
Free plan at $0/month with 200 AI credits, one agent, one seat, and 500,000 knowledge-base characters
API access
Starter plan and above include API access per the pricing comparison table

Is Chatling right for you?

A good fit for

Support and marketing teams that need omnichannel AI agents with branding controls and escalation to humans.

Before you choose

Free and Starter tiers cap AI credits, agents, seats, and knowledge-base size; credit consumption varies by model.

What it can do

Features & capabilities

Unknown is different from unavailable. Each fact carries its own evidence.

CapabilityValueEvidenceChecked
OmnichannelHomepage and pricing promote agents on web, WhatsApp, Instagram, Telegram, and Messenger with unified inbox workflows.Facts sourced2026-10-04
Starter USD pricePricing page lists Starter at $25/month when billed monthly.Facts sourced2026-10-04

Understand the total cost

Chatling pricing & plans

Free

Free

No credit card required to start on the pricing page

Credits
200 AI credits/month
Agents
1 AI agent and 1 seat
Knowledge base
500,000 characters

Growth

$75.00 /mo

$75/month billed monthly or $63/month billed $750 annually

Includes
Everything in Starter plus higher limits listed on the pricing page
Explore pricing & history

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The practical questions

Frequently asked questions

What is Chatling used for?

Chatling is an AI customer service platform for deploying resolution-focused agents on websites, WhatsApp, Instagram, Telegram, and Messenger. It combines knowledge-base grounding, analytics, optional API access, and human handoff so support teams deflect repetitive tickets without losing context.

Does Chatling have a free plan?

Free plan at $0/month with 200 AI credits, one agent, one seat, and 500,000 knowledge-base characters. This record lists ongoing free access; check the plan limits before starting.

How much does Chatling cost?

The listed monthly price is $25.00 USD at monthly billing. See the plan cards for entitlements, billing commitments and seat minimums.

Can I use Chatling through an API?

Starter plan and above include API access per the pricing comparison table. API access and subscription access may have different terms; consult the linked sources.

What should I check before choosing it?

Free and Starter tiers cap AI credits, agents, seats, and knowledge-base size; credit consumption varies by model.

Price history

No retained pricing changes yet. A current price alone does not establish a historical trend.

How this profile is supported

Facts apply to the named version and check date. Send a sourced correction if something changed.