Free
Free
$0/mo billed yearly on pricing page
- Tracked users
- 25 tracked users
- Autopilot
- Automatic feedback capture included
Finding the possibilities
Canny
● Identity checkedAssistant · Vendor site 2026-10-04
Canny is a customer feedback platform that uses AI Autopilot to capture, deduplicate, and prioritize product requests from support tickets, sales calls, and public portals. Product teams connect Intercom, Gong, Slack, and other sources to tie feature ideas to revenue and close the loop with voters.
- Category
- Assistant
- Free access
- Free plan includes 25 tracked users and automatic feedback capture on the pricing page
- API access
- Pricing table lists API and webhooks on paid tiers; MCP connectors to OpenAI, Claude, ClickUp, and Cursor are advertised
Is Canny right for you?
A good fit for
Product managers and customer success teams that need AI-triaged feedback linked to CRM and PM tools.
Before you choose
Free tier caps tracked users at 25; Pro requires 100+ tracked users and Business targets 5,000+ with custom sales pricing.
AI customer feedback
Canny promises to read every sales and support conversation, surface what to build next, and help teams close the loop with customers through AI-powered capture, enrichment, and prioritization.
What it can do
Features & capabilities
Unknown is different from unavailable. Each fact carries its own evidence.
| Capability | Value | Evidence | Checked |
|---|---|---|---|
| Autopilot AI | Homepage Autopilot ingests Gong, Intercom, Slack, and portal submissions while deduplicating requests. | Facts sourced | 2026-10-04 |
| Canny MCP | Site banner promotes Canny MCP for accessing Canny data inside Claude, ChatGPT, and other clients. | Facts sourced | 2026-10-04 |
| Revenue linkage | Pricing positions Pro and Business tiers to connect feedback with revenue reporting and CRM integrations. | Facts sourced | 2026-10-04 |
Understand the total cost
Canny pricing & plans
Pro
$79.00 /mo
$79/mo billed yearly on pricing page (yearly toggle advertises 20% savings)
- Tracked users
- 100+ tracked users
- Integrations
- PM integrations and advanced privacy
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Frequently asked questions
What is Canny used for?
Canny is a customer feedback platform that uses AI Autopilot to capture, deduplicate, and prioritize product requests from support tickets, sales calls, and public portals. Product teams connect Intercom, Gong, Slack, and other sources to tie feature ideas to revenue and close the loop with voters.
Does Canny have a free plan?
Free plan includes 25 tracked users and automatic feedback capture on the pricing page. This record lists ongoing free access; check the plan limits before starting.
How much does Canny cost?
The listed monthly price is $79.00 USD at monthly billing. See the plan cards for entitlements, billing commitments and seat minimums.
Can I use Canny through an API?
Pricing table lists API and webhooks on paid tiers; MCP connectors to OpenAI, Claude, ClickUp, and Cursor are advertised. API access and subscription access may have different terms; consult the linked sources.
What should I check before choosing it?
Free tier caps tracked users at 25; Pro requires 100+ tracked users and Business targets 5,000+ with custom sales pricing.
Price history
No retained pricing changes yet. A current price alone does not establish a historical trend.
How this profile is supported
Identity and profile
Reviewed vendor source
Read original source ↗Facts apply to the named version and check date. Send a sourced correction if something changed.