10 best Chative alternatives

REVE Chat

REVE Chat combines AI agents, live chat, visual chatbots, ticketing, WhatsApp campaigns, and voice bots for omnichannel customer engagement. Plans scale seats, AI conversation credits, and voice minutes for support and sales teams.

• From $14.99/mo
• Free plan
• API unknown

Best for: Ecommerce and service teams automating support across web chat, social, WhatsApp, email, and voice.

Convi

Convi is an AI support and shopping assistant built for Shopify stores. It answers shopper questions from your live catalog, recommends products, tracks orders, handles cancellations, and adds items to cart through chat, with optional channels such as WhatsApp on higher tiers.

• From $19/mo
• Free tier unknown
• API available

Best for: Shopify merchants who want automated customer support and guided shopping without staffing live chat around the clock.

Askflow

Askflow provides AI sales chatbots and agentic commerce workflows for enterprise eCommerce stores on Shopify and WooCommerce. The platform focuses on product advice, upsell, cart recovery, and lead capture through conversational quizzes.

• From $29/mo
• Free trial
• API unknown

Best for: Fashion, beauty, and wellbeing merchants who want guided selling chat experiences inside their storefront.

Desku

Desku is AI customer service software that unifies live chat, email, and social messages in one helpdesk inbox. It targets small businesses and startups with no-code AI chatbots, automation, and omnichannel support to respond faster without coding.

• From $39/mo
• Free plan
• API unknown

Best for: Small businesses and SaaS teams that need a unified AI helpdesk across chat, email, and social channels.

Help Scout

Help Scout is customer support software with shared inboxes, live chat, AI Copilot assistance, and automation for growing SaaS and ecommerce teams. Plans scale per user with Standard, Plus, and Pro tiers that add workflows, AI features, and security controls.

• From $25/mo
• Free tier unknown
• API unknown

Best for: Support teams that want a lightweight help desk with AI drafting, knowledge base, and multichannel inbox without enterprise complexity.

KalTalk

KalTalk is an AI customer-support agent that answers from your documentation across web chat, email, and WhatsApp, using your brand tone and escalating to humans with ticket context when needed. Setup centers on uploading SOPs and guidelines, then monitoring conversations and analytics.

• From $39.99/mo
• Free plan
• API available

Best for: Support and sales teams that want a doc-grounded AI agent on live chat and email without building custom LLM pipelines.

ArenaChat

Arena Chat is an AI storefront assistant that engages shoppers, answers questions, and helps sell products around the clock. It integrates with Shopify stores and includes analytics, live chat handoff, GPT-4 powered replies, multilingual support, and UI customization.

• From $29/mo
• Free plan
• API unknown

Best for: E-commerce merchants on Shopify who want automated sales and support chat on their storefront.

AI Chat

AiChat is a customer engagement platform combining AI chatbots, agentic AI, live chat, and programmable messaging channels such as WhatsApp, Messenger, and LINE. Public pricing lists Free, Solo, and Team tiers with conversation credits and agent seats.

• From $37/mo
• Free plan
• API available

Best for: SMB support and marketing teams deploying AI plus live chat across web widgets and social messaging apps.

Hoory

Hoory AI is an all-in-one customer support portal that combines ticketing, live chat, and AI assistants for handling customer conversations. Plans add shared channels, multilingual support, help centers, and bundled AI conversation credits with per-conversation overage pricing after included credits are used.

CallHippo

CallHippo is an AI-driven business communication platform combining cloud phone systems, outcome-based voice agents, WhatsApp Business API tools, parallel dialers, and an omnichannel inbox. It targets teams that want calling, messaging, and automation in one stack with transparent published plans.