Free Edition
Free
Free forever for up to three agents on the pricing page
- Agents
- Three user licenses on Free Edition
- Ticketing
- Basic email ticketing out of the box
Zoho Desk pricing
● Identity checkedAssistant · Vendor site 2026-10-04
Zoho Desk is AI-assisted customer service software with a unified ticket inbox, help center builder, workflows, and Zia AI for summaries, sentiment, autonomous agents, and generative replies. Editions scale from a free three-agent tier through Express, Standard, Professional, and Enterprise.
- Category
- Assistant
- Free access
- Free Edition includes three user licenses with basic email ticketing
- API access
- REST APIs and webhooks are documented across Zoho Desk editions; generative AI BYOK options vary by data center
Understand the total cost
Zoho Desk pricing & plans
Express
$7.00 /mo
$7 per user per month billed annually; $9 per user per month billed monthly on Express page
- Team size
- Built for teams of five users or fewer
- Channels
- Email, social, web forms, and core workflow automation
Price history
No retained pricing changes yet. A current price alone does not establish a historical trend.
How this profile is supported
Identity and profile
Reviewed vendor source
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