Support Team
$25.00 /mo
Listed at $25 per agent per month USD on Zendesk pricing
- Scope
- Core email and ticketing support essentials
Zendesk AI pricing
● Identity checkedResearch · Vendor site 2026-10-04
Zendesk AI powers the company's Resolution Platform with AI agents, Copilot, intelligent automation, and knowledge tools that learn from service interactions. It is sold as part of Zendesk customer service plans rather than a standalone chatbot app.
- Category
- Research
- Free access
- 14-day trial available from Zendesk pricing and signup flows; no ongoing free product tier confirmed for AI features
- API access
- Not confirmed on the AI product page; Zendesk platform integrations are marketed separately
Understand the total cost
Zendesk AI pricing & plans
Suite Team
$69.00 /mo
Listed at $69 per agent per month USD on Zendesk pricing
- AI
- Unify support channels and automate resolutions with AI agents
Suite Professional
$149.00 /mo
Listed at $149 per agent per month USD on Zendesk pricing
- Automation
- Advanced automation and AI-driven insights
Copilot
$50.00 /mo
Add-on listed at $50 per agent per month USD on Zendesk pricing
- Assistant
- Proactive AI assistant add-on for service teams
Price history
| Date | Entry plan change | Observation |
|---|---|---|
| 2026-10-04 | $6 → $25 | Entry paid monthly commitment changed in a reviewed publication. Source ↗ |
How this profile is supported
Identity and profile
Reviewed vendor source
Read original source ↗Facts apply to the named version and check date. Send a sourced correction if something changed.